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April Palko

Field Sales Representative | Positive Relationship Builder | Customer Care Advocate

  • Las Vegas, Nevada Area
  • 702-720-7388


Work History


Partner Driver


As a self employed Uber partner driver, I am responsible to schedule my work week based on current events and happenings within the Las Vegas and Henderson areas of town. Provide superb comfort during the rider's commute and make various leisure recommendations when prompted. Also am mindful to occupy only Uber designated staging areas at Casino's and Airport to demonstrate professionalism and courtesy for fellow industry drivers and property staff. Expense tracking using recommended apps for accuracy.




This out-of-state assignment was for the Beverly Hills Garden and Open Space ballot Initiative.

  • Canvassed door-to-door/designated business locations in the Beverly Hills area.
  • Kept community members informed and updated on the initiative to promote educated voting.
  • Verified and collected registered voter's signatures.
  • Responsible for rental car and group coordination.

Field Energy Specialist


Specialists are the first point of contact in SolarCity's Channel Account stores. Thought provoking questions were asked and answered of customers relating to the benefits of adopting rooftop solar and how SolarCity's services could be of help.

  • Responsible for identifying and qualifying opportunities within Best Buy and Home Depot partner stores.
  • Coordinated in-home energy assessments Field Consultants.
  • Represented SolarCity at local events and venues.
  • Cold called at various locations in the field.
  • In-store training for new teammates. 

HDI In Store Promoter

Home Depot Interiors 

HDI Division handles the sales and marketing of premium kitchen and bath remodeling products, along with the Home Organization product line. ISP's promote these programs within assigned stores.

  • Approached customers within the store to introduce HDI products and services.
  • Generated successful leads ($82,000/mo average May-July 2014).
  • Maintained excellent working relationship with store managers and associates.

VIP Services Representative

Bally's Las Vegas at Caesars Entertainment Corporation
  • Performed check-in/check-out for Seven Star and Diamond level casino invited guests.
  • Provided full Concierge services and special requests.
  • Transportation coordination and log maintenance.
  • Arrival list preparation to include detailed guest request notifications.
  • Account settlements including folio comps per host authorization.

VIP Services Representative


Bellagio's VIP Services is the lounge where high profile casino invited guests check-in and out while indulging in complimentary amenities and services. My main responsibility was to provide our guests with personalized accommodations and " as you wish" service experience that they could bank on.

  • Villa Tunnel curbside check-in and tour.
  • Extensive Concierge Services.
  • Folio management and Host authorized comps.
  • Room amenity coordination and follow-through.
  • Limo and all other transportation coordinating.
  • Strict guest confidentiality.

Guest Services Agent

Walt Disney World Swan and Dolphin

WDW Swan and Dolphin Resort is comprised of two adjacent properties with 2, 267 rooms combined. I was a Guest Services Agent for both.

  • Guest check-in and check-out using Galaxy Property Reservation System.
  • Property and Theme Park advisement.
  • Guest folio reconciliation.



High School Diploma


Southern Nevada Vocational Technical Center