Client Relations Manager. U.S.A.
My role in the company is to look after our customers needs ,listen and advise of the best way we can help to make a great job for your company!
I am a great communicator and easy to get along with,so I will make sure we are on the same page,always! I will have our designer,and our production department work with you every step of the way. So lets get together and make this work!
Here are some of my Skills.
- Being a central point of information for business relationship relate matters.
- Identifying, acquiring, developing and maintaining customer relationships.
- Delivering excellent customer service.
- Processing a high volume of daily phone calls and email from customers.
- Coming up with ideas to improve customer relationships.
- Planning projects and activities systematically in line with business priorities.
- Maintaining up to date knowledge of competitor activity, products and services.
- Attending and contributing at sales meetings.
- Prospecting new customers.
- Measuring customer satisfaction levels.
- Answering product related questions from customers.
- Keeping in touch with customers through personal visits, telephone calls and correspondence.
- Creating cross sell and up sell opportunities.
- Taking on complex customer issues and resolving them.
- Setting up meetings with new clients.
- Ability to explain complex information clearly and simply.