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Work experience

Feb 2009Apr 2009

Customer Service/Staffing

Convergence Marketing

I answered inbound calls. I made outbound calls to my merchandisers for up and coming work. I helped the HR manager data entry items in the computer for employee refferals. I learned to staff new employees for the company. I had to make excel spreadsheets to record my work that was done daily. I also had to check message daily and give return phone calls from the messages that were left.

Nov 2008Feb 2009

Film Librarian

Orthopedic Sports Medicine Center

I used the computer system to obtain doctor's appointments for the next days schedule. I pulled the x-rays for the doctors scheduled appointments. I also ordered x-rays from the companies satellite offices as well as the storage company Iron Mountain. Messages were checked daily and followed up on for patients x-ray requests. I also helped the x-ray techs run there films in the darkroom, as well as help them bring the patients back to the room. Emails for daily office updates were checked and addressed regularly.

Aug 2005Nov 2008

Teachers Assistant

Play and Learn at Annapolis

I worked with Infant-Kindergarten children. I assisted with feedings and diapers. Report information to parent on day to day basis about child during the day. Teach children educational information with books, charts etc... Interact with parents of children by conferences. Answer telephones, use office machinery. Keep a portfolio of childrens work from Infant - Kindergarten. Organize daily fun and learning activities for children.

Jul 2003Aug 2005

Customer Service


Cashier as well as assisting with customer purchases. Answered phones professionally. I also did inventory for the company. I did the employee schedules for the month. I created tags and labels for store merchandise. I was also a Ralph Lauren Representative. Closed and Opened register.

Sep 2001Jun 2003

Customer Service Rep

Coca Cola Ent

I answered inbound calls professionally. Data entry of products ordered by customers. I handeled customer issues and recorded reports of damaged merchandise. Ability to handle a multi task phone line. I also used office machinery on a daily basis.


Jun 1996May 1999


Annapolis Senior High School


Microsoft Office, Word and Excel
I can type 40WPM or more. I can also 10 key type.