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Arlene Price

Executive Marketing & Sales Assistant

Professional summary

Innovative, versatile and creative executive marketing assistant with the skills, passion and professionalism needed to support business and consumer market programs, assist with design of promotional materials and data analysis. T

Has obtained a reputation as someone who offers a pro-active approach and is recognized as being results driven and an effective team player.

Ambitious self-starter with more than 15 years of office administration, graphic design, database design/management, technical, and team leadership achievements; highly organized project manager.

Possesses a relentless passion for creativity and results; excels in outside-the-box and big picture thinking from conceptualization through launch, consensus building, and client relationship management.

Recipient of the Technical Illustration Award, District IX, Vocational Industrial Clubs of America Contest, and Outstanding Student Award for Drafting, Buchanan Vocational School.

Member of the International Association of Administrative Professionals, Association of Executive and Administrative Professionals,and American Institute of Graphic Arts.

  • Database design & implementation
  • Web-based & social marketing
  • Sales data analysis and research
  • Highly proficient computer skills
  • Coordination of events & tradeshows
  • Brochure design layout and design
  • Creative graphics
  • Promotional and sales materials
  • Automated workflow & process design
  • SharePoint Administration

Work experience

July 2015Present

Executive Marketing & Sales Assistant

WindRiver Properties, LLC; Lenoir City, TN

Provide sales & marketing assistance for all WindRiver entities, including Citico’s Restaurant, WindRiver Golf Club, Marina and Property Development.

Compile all property sales data into visual metrics for use in business intelligence.

Graphic design of company collateral, in-house marketing materials, maps, and menus and wine lists for Citico's Restaurant; using Adobe InDesign, Photoshop, Publisher and Illustrator.

Assist and train sales assistants on sales processes and procedures.

Trade show and private event coordination, set-up and presentation.

Create work schedules for sales & marketing department.

Administrative support for executive management team.

Development and administration of Property Management Database using MS Access and integrating with SharePoint and Business Intelligence. Programming with both VBA and SQL.

Collaborate with marketing and sales personnel on various promotional activities.

Prepare real estate listing materials and track property sales using various charts and metrics. Obtain online property profiles and research previous multiple listing service (MLS).

Coordinate property showings and registrations for Discovery Tours with potential purchasers.

Use Lasso CRM and Jonas Club Management software programs to track sales and process financial transactions.


Feb 2010July 2015

Data Systems &  Service Coordinator 

Jackson Mountain Homes; Gatlinburg, TN

Database Design, Development & Administration

Develop and design of multiple Microsoft Access databases and user grapgical interfaces (UGI). Maintain data referential integrity. Programming with Visual Basic Applications (VBA) and SQL. Optimize and document database for system efficiency.

Develop reports in report Writer 2.0 using SQLITE.

Comprehensive and creative design of custom reports, metrics, charts and forms. Incorporate company branding in database and office documents.

Automate forms and spreadsheets throughout all Microsoft Office programs.

Create and publish complex office policies and procedures.

Manage keyless entry systems and residential alarm systems.

Coordinating quality control measures. Scheduling maintenance, inspections and cleaning services of over 200 cabin rentals; dispatches contractors, vendors, and inspectors.

Provide exceptional customer service for guests and owners on a daily basis.

Process invoices of vendors and JMH maintenance personnel.

Sep 2008Feb 2009

Marketing Executive Assistant

Belle Island Village, LLC; Pigeon Forge, TN

Efficiently managed a broad scope of marketing, internet, and research for large scale events and entertainment activities; assisted the Marketing Manager and managed a $2.5 million budget.

Developed and implemented streamlined administrative procedures resulting in reduced process redundancies and task efficiencies; condensed and compiled the entertainment and marketing budgets, created advertising tracking/rate sheets, manager action files, and streamlined purchasing process.

Created original content for the company website, pioneered a social marketing program utilizing Facebook, YouTube, and Twitter, and designed a customer-tracking database utilized by sales personnel.

Increased access to and efficiency of the network library through compilation and organization of all corporate graphic assets.

Planned and executed numerous events, maintained and coordinated schedules, created QuickTime movies for job fairs, and organized charitable functions.

Feb 2004Sep 2008

Coordinator of Support Services

Public Building Authority; Knoxville, TN

Accurately tracked and managed more than 20 capital and 200 small projects daily; created and utilized MS Access databases to assist in evaluating project maintenance and engineering.

Effective leader of 30 maintenance technicians and the Computerized Maintenance Management System (CMMS) team of eight employees; accountable for 1.6 million sq.ft. of facilities, 23 acres of public parks, and 5,600 downtown parking spaces.

Designed and edited facility/warehouse floor plans using AutoCAD and MS Visio; created a variety of software and associated training for CMMS to comprehensively manage several large inventory warehouses.

Conducted interviews and hired support personnel; assisted the Engineering Director with evaluations.

Supervised team of four (4) full-time and temporary employees.

Fast-track promotion from Administrative Assistant to Maintenance/Support Service Coordinator in 2006.

Oct 1997Dec 2003

Maintenance Coordinator

Rockwell Automation, Marion, NC

Planned and scheduled of maintenance work requests.

Created "visual" workplace. Photographing gauges and equipment with written instructions.

Prepared graphic presentations for customers and senior management.

Organized and maintained inventory storeroom.

Purchased all equipment and parts for manufacturing machines.

Developed job plans for Computerized Numerical Control (CNC) machinery.

Prepared and tracked annual department budget.

Created and implemented a “Visual Workplace” for the Inventory and Computerized Maintenance Management System teams and all maintenance personnel; included custom graphics, charts, illustrations, and photos. Photographed all employees to create 'visual" organizational chart.

Comprehensive management and supervision of seven maintenance, inventory, and CMMS personnel; included software/database training, safety training, and assisting the supervisor with evaluations.

Implemented a new work order tracking system resulting in a 58% decrease in unplanned downtime; utilized DataStream MP2 and Maximo.

Increased inventory accuracy from 50% to 95% in two years through the development and implementation of an inventory bar-coding and cycle counting system.

Developed and assisted in implementing the “Productive Maintenance Program” for technicians.

Aug 1996Sep 1997

Design Assistant

Link-Belt Manufacturing Company; Lexington, KY

Purchased all office supplies for Design Department.

Developed and distributed monthly highlight reports, graphs, and charts.

Maintained all engineering change requests.

Prepared time sheets and tracked employee sick and vacation leave.

Processed data in AS400 database system.

Photographed and wrote biographies for new employees.

Feb 1995Mar 1996

Marketing Senior Secretary/Communications Specialist

Mason & Hanger Corporation; Lexington, KY

Prepared multi-million dollar government proposals.(NASA, DoD, and DOE.)

Designed and managed content for corporate monthly newsletter. (8,000 copies distributed monthly)

Layout and design of marketing materials, including ads, brochures, pamphlets, manuals, illustrations, etc.

Assisted with design of corporate website.

Prepared corporate presentations, both national and international versions

Coordinated all corporate events, including picnics, retirements, corporate meetings, etc.

Assisted with preparation for corporate trade shows.

Preparation of multi-million dollar government proposals (DOE, DOD, and NASA).

Conducted market research for various active projects and proposals.

Collaborated with content providers, printers, and graphic artist regarding marketing materials.

Oct 1991Aug 1995

Administrative Assistant II/CAD Operator

Osram - Sylvania Corporation; Marion, NC 

Created mechanical detail and assembly drawings using CAD systems as well as conventional methods.

Developed Bills of Materials based on detail drawings.

Purchased parts and equipment for manufacturing equipment.

Prepared monthly department highlight reports for CEO of Manufacturing.

Tracked department expenses.

Scheduled travel and prepared expense reports.

Prepared blueprints for vendor estimates.

Ordered all Design Department parts and supplies.

Assisted engineers in on-going projects.

Prepared department highlight reports.

Processed and prepared employee reviews.

Updated hand- drawn mechanical diagrams.

Additional Training

  • Jackson Mountain Homes
  • Public Building Authority
  • Mason & Hanger Corporation

References

Tim Macy - Marketing Director, Belle Island Village, LLC

I am writing to recommend Arlene Price for employment. I was the Director of Marketing at Belle Island Village, where she worked directly for me as an executive assistant for marketing and entertainment.

Arlene came to our organization during a chaotic time and hit the ground running.Without a lot of oversight, she:

  • Took over the management of the company website and was able to make necessary improvements quickly and effectively. This started as a mundane task of inputting data, but turned into a creative process in which she excelled.
  • Designed PowerPoint presentations, print collateral and created promotional videos.
  • Automated the budget process by creating automated spreadsheets for all departments, which increased productivity, accuracy and timeliness of delivery.
  • Implemented our internet marketing campaign on Facebook, MySpace, and Twitter.

Arlene proved herself a valuable employee in a very short time and rather than tell you she couldn’t complete a task, she'd track down the resources to make it happen. She is creative, friendly and is a real team player. If I had a position open, I would hire her in a minute.

Arlene Price would be an asset to any business and I would strongly recommend her.

If you need any further information, please feel free to contact me at (407) 595-4834 or via e-mail, [email protected]

Sincerely,

Tim Macy

President

Woodward/Macy & Associates

Mark Brummette - Engineering Director, Public Building Authority

I highly recommend Arlene Price. She is very intelligent and highly motivated. Arlene takes great pride in her work. She brings a lot of energy to the workplace.

Arlene demonstrates good leadership abilities. She is a self-starter and is willing to do work on difficult task with enthusiasm. Arlene goes out of her way to communicate effectively with co-workers. She is extremely dependable.

Arlene is honest and straight forward when dealing with sensitive issues. She demonstrates integrity.

Arlene produces high quality work and is willing to do whatever is needed to be sure it is completed within time constraints.

Holly Knowling - Marketing Manager,  Belle Island Village, LLC

 I had the privilege of working with Arlene Price at Belle Island Village.I can, without doubt, say she is one of the most organized and efficient people I have worked with in the past twenty years; yet her efficiency was always balanced with a smile and pleasant attitude.She was truly a joy to work with and without hesitation I would recommend her for any position she felt was a match.I would have kept her with me if I had the choice!

Kindest regards,

Holly M. Knowling

Lou Underwood - Executive Assistant, Osram-Sylvania

During the time Arlene worked at Osram-Sylvania, I worked with her on several projects.

Arlene proved herself to have extremely well developed and highly efficient problem solving skills. She is well organized and operates within the superior level in the administrative area. She approaches tasks in and extremely systematic and analytical fashion and has excellent skills in collecting data and integrating it into a workable plan.

Arlene has a unique ability to perform several tasks at a time and flexibility to move to the most urgent task. She is a competent individual with very good interpersonal skills, allowing her to work well at all corporate levels and displaying flexibility in her approach to people.

She is an outstanding person. I recommend her for any position for which she applies and for which she qualifies.

Alan Moorer - Director of Communications, Mason & Hanger Corporation

I recommend Arlene to you. Arlene worked for me as a Communication Specialist at Mason & Hanger Corporation.

Arlene originally came on as a temporary employee to fill for a departing employee. She arrived with virtually none of skills for the job (she was proficient in computer assisted design CAD, however, and quickly became proficient in MS Word). However, she was a hard worker and had such spunk, good spirit, and strong work ethic that she earned the full time job and our respect.

She was not only willing, but eager to learn an entirely new function with all new applications. She went to Adobe Photoshop classes; and secured books and learned other applications on her own such as: Adobe Illustrator, PowerPoint, Netscape, Lotus Notes and Organizer, as well as using the scanner and other hardware. She laid out, produced a 8-12 page monthly newsletter (8,000 copies); national marketing materials (flyers, brochures with photos, graphics, text and artwork); major, multi-million dollar proposals for NASA, the Department of Energy  and Defense and to foreign governments; as well as executive presentations and sensitive correspondences. She helped with the development of our corporate web page and videos; served as interface with the  printer; and performed numerous other duties. By the time she decided to move on she was truly a Communications Specialist.

Even if she is not applying for Communications Specialist, I recommend her because she is very bright, very willing to learn (and teach herself), and a hard worker. She is also a good person - friendly, good spirited, trustworthy and loyal. I recommend her.

Sincerely,

Alan Moorer

Director of Communications

Michael Anderson - Owner, Jackson Mountian Homes

Arlene worked Jackson Mountain Homes, Inc. for a number of years and was instrumental in developing our in-house data base in Access to track maintenance work orders, schedule special projects, schedule preventative maintenance items, etc. She was devoted to this task and continued to expand her education on the subject. The program continues to be an integral part of daily operations at Jackson Mountain Homes, Inc.. We wish Arlene well in her new endeavors and will miss her talents at JMH. Our loss will be someone else's gain.

Summary of Skills

Summary of Qualifications

Software Skills:

  • Microsoft Office Suite
  • SharePoint
  • Adobe Photoshop CC
  • Adobe Illustrator CC
  • Adobe InDesign CC
  • MS Outlook
  • MS Visio
  • MS Project
  • Crystal Reports
  • Maximo (CMMS)
  • Maintenance Connection (CMMS)
  • DataStream (CMMS),
  • AutoCad and Unigraphics

Marketing Skills:

  • Coordinate trade shows and private and public sales events.
  • Market research and data analysis.
  • Corporate event and entertainment planning.
  • Maintain and update company website.
  • Social media marketing with Facebook, MySpace, and Twitter.
  • Sales: “Rookie of the Year” for Lexington division, Home Interiors Inc.
  • Tracking Advertising Campaigns.

Design Skills:

  • Graphics design for multi-million dollar government presentations.
  • Create metrics, graphs, charts, and visual instructions.
  • Layout and design of corporate newsletters, brochures, advertisements, flyers and reports.
  • Develop online newsletters and e-blast.
  • Create Illustrations.
  • Photo enhancements using Photoshop
  • Photo scanning and photography.
  • Prepare slideshows and QuickTime movies.

Leadership Skills:

  • Coordinate work for thirty (30) maintenance technicians for 1.5 million square feet of building space and property.
  • Supervise four (40) support employees.
  • Schedule, plan, and track over 200+ projects per year.
  • Speaker for TPM (Total Predictive Maintenance) and Lean Practices, CMMS Implementation Process presentations.
  • Project Coordinator of Government Contract Proposal Team which coordinates the configuration control for multi-million dollar government proposals (DOE, DoD, NASA, private sector).
  • Team Leader for the following teams: TPM (Total Productive Maintenance)Team, Inventory WIN team, CMMS Team, and Training Team.

Office Skills:

  • Typing 60+ wpm
  • Customer service skills
  • Multi-line phone system
  • Report and proposal writing
  • Presentations
  • Travel arrangements
  • Budget tracking
  • Software training
  • Database development & implementation
  • Purchasing, vendor relations, accounts payable, budget report preparation, and inventory control.

Technical Skills:

  • Drafting and design, both conventional and computer aided.
  • Create Bills of Material (BOM).
  • Create and revise assembly drawings and interpret blueprints.
  • Prepare architectural and mechanical drawings.
  • Design floor plans and office layouts for government buildings.
  • Write ISO procedures and company policies.
  • Create “Visual Workplace” for manufacturing facility.
  • Organize offices, stockrooms and tool rooms.

Interest

Reading, art, writing poetry, jewelry making, wood-burning art, scrap-booking, and creative crafts.

Education

20092012

Graphic Design, Associate of Arts & Science Degree (AAS) 

Penn Foster College
  • Graduated with Honors
19861988

Drafting & Design,  Associate of Arts & Science Degree (AAS)

Southwest Virginia Community College
  • Associated Degree: Graduated Cum de Laude
  • Minor: Mechanical Engineering
  • Graduated Cum de Laude

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