Ajit Balan


  • 12+ years of experience in setting up and managing large technology programs across industry verticals.

  • Proven track record of implementing PMOs, developing enterprise standards, processes, methodologies and best practices, building and managing teams, mentoring and organizational development.

  • Consistent history of delivering mission critical projects (covering software development, enterprise software implementations/ deployments and web development) within budgetary, time and resource constraints.

  • Experience working with standard development approaches (waterfall, iterative, agile), business models (fixed cost, time and materials, insourcing, outsourcing), and delivery methods (proprietary, consulting, professional services).

Work History

Work History
Oct 2008 - Present


Rivioe Group
  • Founded Rivioe Group, a specialized consulting firm that provides business consulting, process engineering, strategy, and program/ project management services to assist organizations enhance their operational efficiency and productivity.

  • Major accomplishments to date:

    • Served as Business Consultant to help the University of Chicago with the launch of an ambitious new institutional program in Biomedical Informatics research.

    • Drafted program definition documents (charter, mission, vision, roadmap, etc.), defined overall technology strategy and architecture, developed project charters and detailed plans for discrete initiatives, implemented basic processes and tools for program management, governance and reporting.

Jul 2007 - Sep 2008

Director - Project and Process Management

PEAK6 Investments LP
  • Implemented the PEAK6 PMO from inception to fully operational in less than 6 months.

  • Assembled a team of Project Managers, Business/ Process Analysts and Technical Writers to service 6 Technology groups (with 110+ Technologists), and 8 SBUs using a shared services model.

  • Managed an enterprise-wide portfolio of over 25 concurrent initiatives ranging in scope from proprietary trading to high-frequency/ algorithmic trading, middle/ back office processing to various infrastructure initiatives, online content and retail brokerage services to social networking.

  • Worked with the COO to develop a new strategic planning framework and roll it out to all SBUs.

  • Achieved several key Technology group objectives within the first year:

    • Facilitated a 40% growth in the size of the Technology group.

    • Worked with the Controller's office to introduce a new budgeting and allocation model.

    • Effected a 30% turnaround in the use of Technology resources from operational/ maintenance work to strategic/ tactical project-based work.

    • Achieved close to 100% efficiency in tracking Technology resource allocations and utilizations, resulting in vastly improved planning, reporting and projections.

Jun 2006 - Jun 2007

Senior Manager

Detica Group PLC
  • Drove business and technology strategy, organization change and business process improvement within large multi-national banking organizations highlighted by the following achievements:

    • Managed the implementation of a new Customer Lifecycle Management (CLM) system for the North American division, improving overall operational efficiency by 40%, reducing processing delays and errors by 35%, resulting in bottom line cost savings in excess of 6 million USD in year 1, with increasing savings projected for years 2-5.

    • Managed a critical government mandated initiative to migrate a large volume of customer data involving multiple regional divisions on 4 continents; successful on-time completion resulted in potential savings in excess of 12 million USD in fines and penalties.

    • Analyzed business processes and workflows within the Derivatives Middle Office and recommended a program of initiatives designed to boost organizational efficiency and productivity by 18%.

Mar 2004 - May 2006

Program Manager

  • Implemented the TT PMO to provide strategic firm-wide project portfolio management and oversight.

  • Assembled a team of Project Managers, Business Analysts, Technical Writers and IV&V Analysts to service 5 Engineering groups (with 300+ Technologists), and 5 Product Lines using a shared services model.

  • Managed an enterprise-wide portfolio of over 50 concurrent initiatives ranging in scope from front end derivatives trading to market connectivity, risk management to charting and analytics, messaging and middleware to API products, and custom trading and other connectivity solutions.

  • Achieved several key group and firm objectives:

    • Reduced average time-to-market by 20-40% for new product introductions across all major product lines.

    • Impacted the firm's bottom line by driving overall screen growth through the expansion of market connectivity – oversaw the introduction of 8 new market connections, each new market connection typically resulted in 100-200 new screen licenses @1,200 USD per screen.

    • Managed and completed the firm's strategic push to get TT's next generation (7.x) trading platform out to market after several unsuccessful attempts in the past.

    • Assisted in the initial design of TT's partner program to allow 3rd party software providers to connect to TT using FIX Protocol or TT's own API products – this pilot program evolved into the 'TT Connected' program that now includes over 20 partners.

Feb 2002 - Feb 2004

Client Services Manager

  • Helped large clients realize hard savings of 15-25% on annual outlays towards managed services procurement, using Fieldglass' proprietary HCM solution (InSite).

  • Managed multiple client implementations and engagements totaling ~50 million USD in annual spend translating to 1-1.5 million USD in annual revenues.

  • Drove Fieldglass' product and market strategy related to positioning InSite within an emerging Software as a Service (SaaS) marketplace.

Dec 1996 - Jan 2002

Senior Manager/ Engagement Manager

Consulting and Professional Services
  • Helped large clients align their business and technology strategies to realize operational efficiencies, cost savings and bottom line revenue growth.

  • Implemented and managed PMOs on small, medium and large programs related to software development and implementation, business transformation, and systems integration initiatives.

  • Developed and managed software products, analysis tools, and eCommerce (B2B and B2C) systems and portals for financial institutions.

  • Managed end-to-end client engagements including all client relations, communications, budgeting and forecasting, and ongoing account harvesting and management.




University of Bombay


University of Bombay


Northern Illinois University