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I can absolutely work for an individual of any age, no matter if you're a professor, colleague, an academic committee, a member of my local community or any individual outside my local community, I'm positive to provide you with a work with best output that an individual might be looking for based on my skills, Eight years back I started the work as a Sales Executive and then moved forward to retention officer, further explored my skills into Customer services, Sales Representative Supervision, Sales Consultant, Credit Mentor, and Back office Manager.

Work experience

May 2018Oct 2018 

Associate Business System Analyst

I3RL(Private) Limited.
Nov 2017April 2018

Sales Associate

Inter Soft BPO Solutions.
Mar 2011Jul 2015

Sales Consultant & Individual Contributor

The Resource Group


  • Provided services to customers via telephone.
  • Responded to all inquiries via telephone.
  • Worked on both inbound and outbound sales.
  • Sales experience as an Associate.
  • Reporting experience in light of outbound calls for the back-end sales install rate.
  • Escalation protocols.
  • Developing new strategies to get the sales install and forward it to the higher managers to get it initiated.
  • Managing and Implementing new strategies for sales and back-office install rate.
  • Team Management and Supervision.
  • Making new strategies that can apply through programmers and Developers.


  • Customer Services and Sales for warranty.
  • Warranty updates via phone and e-mails.
  • Managing Accounts.
  • Escalations Protocols.
Feb 2008Oct 2010


Paramount Credit Solutions an entity of ePlanet Communication Inc.
  • Sales experience on repairing US credit reports for clients with different credit bureaus(Equifax, Experian and TransUnion)
  • Retention experience
  • Explaining credit scores and reports via telephone
  • Responsible for giving updates on credit reports to customer and taking upfront payments on monthly basis over the phone and Email.
  • Writing letters to the bureaus for intervene as a credit mentor.
  • Handling Complicated situation on reports as an assigned paralegal.
Nov 2007Jan 2008

Sales Executive

AUA Solutions

Call center and telemarketing functions, research and analytical services as well as other back office and non-core functions for the clients worldwide.

Jul 2007Sep 2007

Sales Internee

International Student Exchange Cards Pakistan (Pvt.) Ltd.

Sales Strategy Developer.



Iqra University


Dehli College



T&J Academy

Computer Sceince


Operations Management

BPO, Sales force , Business Strategy, CRM , Sales Force , Asterisk, Call Center,Contact Center, Sales Management, Customer Satisfaction,  Database, Management ,Negotiation, Analysis,  Performance Management, Customer Service, Management Project, Management Outsourcing, Operations Management, Recruiting, Entrepreneurship, Business Intelligence, AI .