Sales Consultant & Individual Contributor
The Resource Group
- Provided services to customers via telephone.
- Responded to all inquiries via telephone.
- Worked on both inbound and outbound sales.
- Sales experience as an Associate.
- Reporting experience in light of outbound calls for the back-end sales install rate.
- Escalation protocols.
- Developing new strategies to get the sales install and forward it to the higher managers to get it initiated.
- Managing and Implementing new strategies for sales and back-office install rate.
- Team Management and Supervision.
- Making new strategies that can apply through programmers and Developers.
- Customer Services and Sales for warranty.
- Warranty updates via phone and e-mails.
- Managing Accounts.
- Escalations Protocols.