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Work experience

Aug 2011Mar 2015

Senior Software Engineer

  • Designed and developed solutions to reduce system downtime resulting in decrease of revenue loss by 15%.
  • Enhanced system functionality through tactical operations streamlining to reduce transaction failures, thereby raising profit by 5%.
  • Led a team of 4 Engineers, automated manual processes and increased resource utilization by 50%. Received a corporate award of appreciation for same.
  • Maintained excellent relations with clients; gathered, documented, and converted requirements to technical artifacts.
Nov 2010Aug 2011

Software Engineer

  • Modeled databases and formulated 17 data mining solutions to support e-commerce products for Loylogic.
  • Created advanced solutions to improve efficiency of software products. Analyzed technical problems affecting transaction volume and collaborated with developers to deliver patches on time.
  • Devised strategies to prevent critical issues during development phase. Managed data warehousing and reporting modules; improved performance and structures of reports, slashing time taken to generate reports by 45%.
  • Coached 14 Engineers to use effective tools and techniques boosting throughput of respective teams.
Aug 2008Oct 2010

Assistant System Engineer

Tata Consultancy Services
  • Empowered clients through consultations, presentations and training on software products.
  • Facilitated a 24x7 support for clients including issue analysis and data checks. Applied a proactive approach to ensure satisfaction and fulfillment of requirements resulting in 100% retention of clients.
  • Optimized methods to identify and resolve issues in software products prior to launch in production environment. Supervised groups follow best practices to prevent recurring issues. 






Vellore Institute of Technology