Anuvind Pushpak

Designed and developed solutions to reduce system downtime resulting in decrease of revenue loss by 15%.
Enhanced system functionality through tactical operations streamlining to reduce transaction failures, thereby raising profit by 5%.
Led a team of 4 Engineers, automated manual processes and increased resource utilization by 50%. Received a corporate award of appreciation for same.
Maintained excellent relations with clients; gathered, documented, and converted requirements to technical artifacts.

Modeled databases and formulated 17 data mining solutions to support e-commerce products for Loylogic.
Created advanced solutions to improve efficiency of software products. Analyzed technical problems affecting transaction volume and collaborated with developers to deliver patches on time.
Devised strategies to prevent critical issues during development phase. Managed data warehousing and reporting modules; improved performance and structures of reports, slashing time taken to generate reports by 45%.
Coached 14 Engineers to use effective tools and techniques boosting throughput of respective teams.

Empowered clients through consultations, presentations and training on software products.
Facilitated a 24x7 support for clients including issue analysis and data checks. Applied a proactive approach to ensure satisfaction and fulfillment of requirements resulting in 100% retention of clients.
Optimized methods to identify and resolve issues in software products prior to launch in production environment. Supervised groups follow best practices to prevent recurring issues.