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Career Objective:

To pursue a successful, challenging & exciting career, while being able to dispense my maximum potential to the benefit of the organization and, at the same time acquiring knowledge on the road to success.


Profile:

Self motivated with a hands- on results oriented approach who can  rapidly problems, formulate tactical plans and operational procedures, initiate and implement effective programs  in challenging and diverse environments

Education:

20132017

B.Tech

karnataka State open university

Pursuing B.Tech In Mechanical Engineering

20052007

Plus +2 

St. Josephs Higher Secondary School

Computer Science

20042005

SSLC

St. Josephs Higher Secondary School

Certifications:

Feb 2013Sep 2013

Mechanical Auto CAD 2D

CADD Centre

The software-enabled design tasks in mechanical engineering comprises 2D drafting, 3D modeling, analysis & detailing, and manufacturing .


Mar 2013Jul 2013

C & Java

LBS center for Science & Technology 



Computer Skills:

Profound Skills in Computer office applications.

Windows platforms (XP/2007), MS Office (2007/2010)

MS Word, MS Excel, MS PowerPoint with good typing speed



Work History:

Jan 2015Jan 2016

Technical Support Executive

Vision Plus
  • L1 – First Line Support.
  • Provide technical assistance to the customers through telephone line and responding to incoming request .
  • Responsible for help desk monitoring and support tasks.
  • Modem Configuration , Pc configuration , troubleshooting network .


Feb 2014Aug 2014

Customer Service Associate 

Serco Global Services
  • Provide assistance to the customers through phone calls.
  • Registering complaints through CRM and assining to higher level.
  • Giving proper assistance and information to the customer queries

Oct 2011Mar 2013

Technical Associate

Lotus Enterprises
  • Provide assistance for maintenance of existing computer systems and with the installation and implementation of new technologies.
  • Assisting with preparation of IT documentation regarding system configurations and technical processes; assisting with the maintenance, operation and updating of databases; providing staff training related to support requests.


Languages Known:

  • English
  • Hindi
  • Malayalam
  • Tamil

Personal Strengths:

  • Good communication and interpersonal skills.
  • Committed team player with flexible approach towards work.
  • Aggressive target oriented personality and very committed towards the assignment given to me.
  • Well prepared to adapt to difficult Situation
  • Creative, hardworking, punctual and ‘Honest’.

Declaration:

                   I hereby declare that, the above information is true and correct to the best of my knowledge.

                                                                                                  

                                                                                                                                 Anuvind HariRam