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Anurag Arwalkar

Career Objective

To obtain a challenging position where I can utilize my knowledge and it should provide career growth.

Work History

Aug 2016till

Desktop Support

CMS it services

Role:

  • Manage Domain environment for three sites through remote support.
  • Providing Remote support to user using RDP, TeamViewer, AnyDesk.
  • Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express, Windows Live mail)
  • Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
  • Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
  • Local and Network Printer configuration, troubleshooting.
  • Manage Antivirus (Symantec endpoint protection)
  • Inventory management. (Using asset management tools)
  • Manage and restore user backup trough network backup, Local backup, Ghost backup
  • Responsible for configuration of Wi-Fi, VPN, Remote Connection, Enterprise Mail & security setting on IOS and Android 
Nov 2013Aug 2014

Technical Engineer

Data Care Corporation

Role:

  • OS installation:- Win Server, Linux, Windows 7,8,10.
  • Hardware Installation, Up gradation, Maintenance & troubleshooting.
  • Windows maintenance, dual booting, upgrade & update the windows.
  • Wireless Networking devices configuration and troubleshooting ex. Access point
  • Sharing folder, sharing device & Printer.
  • Cabling, patching, and LAN troubleshooting.
  • Installing and troubleshooting thin client like (Dell, N computing)
  • Remote desktop and Remote assistance.
  • Installation, Configuration and troubleshooting  of NAS Box (Hands on Netgear ReadyNas, Synology Diskstation, QNAP)

Skills

10
Operating System Support

Windows XP, 7, 8, 10, Windows Server 2008, 2012, 2016, Linux

8
Active Directory

Active directory skills refer to the support, maintenance and implementation of Microsoft Active Directory services.

9
MS office suite

Installation, configuration and Troubleshooting  of MS office 2007, 2010, 2013, 2016

10
E-mail client

Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express, Windows Live mail, Mozilla Thunderbird )

8
Network Support 

TCP/IP Configuration, Smooth running internet, Maintenance.
Hardware Installation, Maintenance & trouble shooting.
Cabling, patching, and LAN troubleshooting.

Education

20092010

SSC

Maharashtra Board 


20112012

HSC

Maharashtra Board 


20122013

F.Y.B.com

Pune university 
20142015

S.Y.B.com

Pune university 
20152016

T.Y.B.com

Pune university 

Personal Profile

Date of birth :                  16 May 1995

Gender :                              Male

Marital status :                Single

Language known :         English, Hindi and Marathi

Permanent Address :    591-B, Pulachi Wadi, Deccan Gym-Khana,

                                                  Pune. 411004 

Interests

Learning new technologies trough internet.  

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.