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Profile

https://github.com/ansorren

SIEM (AlienVault), Network IDS (Suricata), Host IDS (OSSEC), Vulnerability scans (OpenVAS), Nmap, Asset management and detection (PRADS), Netflow, Availability monitoring (Nagios), creation of custom policies, Incident response and reporting

Linux, Networking, Bash scripting, Python programming, Ansible, AWS, VMware

Italian - Native, English - Full proficiency, Spanish and Greek - Basic understanding

Work experience

Nov 2017Current

Linux - SIEM Engineer

AlienVault - Cork, Ireland

APAC 24x7 group since April - previously working for the US market

Assisting customers (SOC Analysts, MSSPs, Security Researchers, IT personnel of large organizations) in the deployment, configuration and troubleshooting of their AlienVault USM appliances deployed in Hyper-V, VMware, AWS or bare metal.

Assist customer with their queries regarding all the open source projects and protocols used by the USM appliance. Not inclusive list: Suricata, Syslog, OpenVas, OSSEC, Nmap, PRADS, Nagios, Netflow, Ansible, Redis, RabbitMQ, MySql, Apache, Postfix, Debian administration.

Creation of custom reporting, threat intelligence directives and policies, Incident response.

Volunteered for creating various scripts using the AlienVault Open Threat Exchange Python SDK and submit Indicators of Compromise (IOCs) obtained across various available sources on the Internet.  The IOCs submitted are mostly IP addresses involved in malicious activities and known phishing websites, automated the process for updating with a daily frequency. Top 10 all time contributors to the OTX network (over 50.000 users). 1 million IOCs submitted (and counting).

https://otx.alienvault.com/user/Ansorren/pulses

Nov 2016Oct 2017

MoodleRooms LAMP Stack Administrator EMEA 

Blackboard @ Sutherland Global Services - Sofia, Bulgaria

Moved internally within Sutherland from the Cisco project

LAMP stack administrator for the biggest Moodle partner in the world (over 30 million end users worldwide)


Write custom SQL queries for the customer upon request, troubleshoot issues of the open source Moodle platform, assist customers with the integration of the Moodle site within their organization and assist them in troubleshooting a variety of different technologies (HTTP, SSL, Load Balancing, DNS, SMTP, MySQL, SFTP, LDAP)

Apr 2016Nov 2016

Cisco Network Consultant 

Cisco @ Sutherland Global Services - Sofia, Bulgaria

Pre-requisites: CCNA Routing and Switching

Routing, switching, security, wireless and Voip troubleshooting and support for the entire line of Cisco Small Business products, reproduce customer issue in a safe, sandbox environment in order to safely troubleshoot and provide a solution minimizing the downtime of their production environment whenever possible.
Technologies / Protocols supported: RADIUS/TACACS+, DHCP, STP, NAT, SNMP and Syslog Server configuration, IPSec gateway to gateway and client to gateway VPNs (IKE v1), SSL VPNs, ACLs and firewalling, SIP, 802.11 a/b/g/n/ac, Captive Portals configuration, WAF and Application Layer Gateway

Jun 2013Mar 2016

Account Security Team - Italian Mac+ Department

Apple @ Teleperformance Hellas - Athens, Greece

Member of Account Security Team, first line of response against phishing attacks towards Apple customers.

Provide complete and appropriate technical solutions for Macs via phone and email.

Troubleshoot and support networking issues of the Airport line of product.

Apr 2012Jan 2013

Event Planner

Municipality of Maiori - Salerno, Italy

Responsible for managing a municipality-funded budget of over 5000 Euros for the touristic summer seasons. Organization of every aspect of various cultural events in the fraction of Erchie with a ticket-based system for the main event held  that attracted over 1500 people and generated revenue for the touristic operators that participated to the initiative.

Local press coverage (in Italian):

https://www.ilvescovado.it/it/sezioni-25/cultura-eventi-spettacoli-13/10-agosto-ad-erchie-la-notte-dei-desideri-con-p-6336

http://www.dentrosalerno.it/web/2012/08/08/maiori-la-notte-dei-desideri/

Sep 2008Mar 2012

Sales Advisor (Part-Time)

Promogei - Napoli, Italy

Family-owned advertisement small business. Personalized gadget sales

Education

Sep 2009Feb 2013

Bachelor of Arts

University of Salerno

Main subjects: PR, Marketing, Event management, Cinema, Theatre, Music, Art History

Sep 2003Jun 2008

High School Certificate

ITI Enrico Medi

Main subjects: Mathematics, Computer programming, Problem Solving, English, Networking

Certifications

20182021

AlienVault Certified Security Engineer

AlienVault

License 5706159