Antonio Valle

Managing multiple locations:

Ontario Place Garage at 10 E. Ontario , Chinatown Parking at 2155 S. Wentworth, 901 S. Wabash, 405 W. Chicago, 367 W. Huron, 85 East Wacker, 108 N. Jefferson, 230 S. Green,  and 515 S. Financial.

• Hire, train, supervise, counsel, schedule and evaluate garage and lot attendant staff.

• Generate and maintain employee payroll. Review, analyze, check and correct payroll records.

• Manage, implement and supervise all daily parking operations.

• Organize, maintain, and reconcile various financial records, both manually and through automated methods.

• Manage all customer complaints and general questions. (Towing of vehicle, rate changes, monthly questions, suggestions.)

• Manage claims process, both customer and employee to limit liability and maintain overall safety in the garage and lots.

 • Assist in setup of special event parking programs (Chicago Bears Game Parking, Columbia College Events, Chinatown Night Market, etc).

• Maintenance of pay on foot revenue control equipment .  Fixing gate arms,  clearing and cleaning jammed equipment, etc. Maintenance and up keep of all locations.

• Operate office equipment (e.g., revenue computer software (Skidata, McGann, DataPark , BOSS Computer Software, EMS) and peripheral equipment, fax, copier, etc). 

• Prepare and record daily receipt deposits for transport by armored car carrier.

• Collecting, securing, recording and depositing daily revenue received at all locations. 

• Prepare special reports in connection with daily, monthly or yearly revenue records as assigned or required by SM.

• Work special projects as assigned or required • Help set up and organize, client functions and other related tasks and duties as assigned or required .

• Administer and maintain monthly parking programs across all locations. (CARS, Click and Park, Chinatown Chamber of Commerce Monthlies,  Spot Hero Monthlies).

425 East Erie Chicago, Illinois 60611

Managing Multiple Locations:

Erie & McClurg Northwestern Memorial Employee Garage and
Double Tree Magnificent Mile Hotel Parking.

• Monitored office audits of daily cashier reports to ensure that proper sales totals are reported and recorded on.

• Maintained security vigilance over possible employee theft and/or inefficiencies.

• Handled general accounting duties such as accounts payable, payroll, petty cash and chaser tickets/coupons.

• Supervised the quality of work for all employees to ensure that all work tasks and assignments are performed efficiently, effectively, and as required.

• Monitored maintenance of double facilities to ensure that they are clean and maintained according to company policies and procedures.

• Prepared bank deposits by counting the daily cashier money receipts to ensure that all previous day revenues are accounted for and deposited daily into the facility's bank account.

• Supervised special events or functions as they relate to the parking facilities in order to ensure that incoming hospital customers are served efficiently and properly.

• Monitored and reviewed all damage claims in order to assign responsibility for damages. Implement plans to improve safety of operations to prevent the occurrence or re occurrence of similar claims and accidents.

87th S. Kedzie Evergreen Park IL

• Executed store operations during scheduled shifts.

• Organized opening and closing duties as assigned.

• Maintained daily, weekly and period financial reports. Ensured the proper types and amounts of materials, supplies and merchandise are ordered and stocked.

• Followed all cash management and cash register policies and ensured proper cash management practices are followed by shift team.

• Anticipated customer and store needs by constantly evaluating environment and customers for cues. Communicated information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

• Assisted with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provided feedback to store manager on new employee performance during shifts.