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Antonio Miguel Cordero

Communications & Customer Service Professional

Summary

Dynamic and resourceful high school graduate offering a solid academic foundation and progressive background in effective communication. Customer-centric professional being highly skilled in providing information regarding products and services of the company. With in-depth knowledge of taking orders, compute charges, and administer billing or payments. Hands-on experience in reviewing, updating or making changes to customer accounts. Track record of listening and responding to customers’ needs and concerns. Able to handle returns and complaints effectively. Average typing speed of 50 WPM. Fluent in English and Spanish.

Work History

20122014

Store clerk/ Stocker

Walmart— Hallandale Beach, FL

Store Clerk: Responsible for obtaining or receiving merchandise, payments, and total bills, and who makes change for customers in retail stores. Welcome customers, maintain knowledge and help them with the selection of merchandise.

Stocker: Accept delivered packages and ensure proper amount is inside, Unload merchandise, Mark items with identifying codes, such as price, stock, or inventory control codes, Stock shelves with unpacked items, Ensure label is clear and visible, and Help customers fill orders.

2014-2016

Education

2011

BA Communication Studies & Economics (Honors)

University Name

Selected Courses:

  • Financial Accounting I, II, III
  • Communications and Management
  • Advanced Statistics
  • Monetary Economics
  • Financial Economics
  • Corporate Finance

Training

Currently Pursuing TESL Trainer/PTCT Instructor Approval

RELEVANT EXPERIENCE & COMMUNITY INVOLVEMENT

Personal Sabbatical Jun. 2011 – Jul. 2013

Volunteered English-speaking and writing proficiencies for a family-owned business in Spain, managing and translating confidential materials for highly established personnel. Additionally troubleshot computer-related issues for internal employees.

Skills

Custom dated section