Antonio Fernando

IT Support Engineer

Education

Education
Jan 2006

M.C.P (Microsoft Certified Professional)

Microsoft Inc.

Installing, Configuring, and Administering Microsoft® Windows® XP Professional

Jan 2006

M.C.S.A-Messaging. (Microsoft Certified Systems Administrator-Messaging)

Microsoft Inc

Implementing and Managing Microsoft Exchange Server 2003.

2006

M.C.S.A. (Microsoft Certified Systems Administrator) Win 2003

Microsoft Inc

Managing and Maintaining a Microsoft Windows Server 2003 Environment; Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure; Designing Security for a Microsoft Windows Server 2003 Network; Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.

Jan 2006

M.C.S.E. (Microsoft Certified Systems Engineer) – Networking

Microsoft Inc.

Knowledgeable in Microsoft systems, including the design of infrastructures, installing, configuring and administering Microsoft systems and migrating those systems to later services.        

Jan 2006

Customer Support Specialist course

Helpdesk Institute Dubai Based

Customer Support Specialist Course

Jan 1999

All India Senior School Certificate Examination

MES Indian School (Doha, Qatar)

(Affiliated to Central Board of Secondary Education, New Delhi),

Doha, Qatar.

Jan 1996

All India Secondary School Certificate Examination

MES Indian School

(Affiliated to CBSE, New Delhi)




Work History

Work History
Jan 2008 - Mar 2016

Sr. IT Technical Support Engineer

Qatar Museum’s (QM)

Provide support and solutions to Qatar’s Museum staff including Networking, IP telephony, Software and Hardware troubleshooting in various platforms.

Single handedly support over 700 staff in over 4 branches around Doha.

Jan 2006 - Jan 2008

IT Technical Support Engineer.

Qatar Financial center Authority (QFCA)

Work for QFCA under Jets Projects

Provide support to users of various QFC branches and to the tenants of the main Qatar Financial Centre Building, including network, software and hardware troubleshooting in various platforms.

Jan 2005 - Apr 2007

IT & T Technical Support Engineer

Doha Asian Games Organizing Committee 2006 (DAGOC 2006)

Provide support to users of various DAGOC branches including network, software and hardware troubleshooting in various platforms. Making sure all the Asian games’ venue technology infrastructure is ready and functional before the games. Bump in and bump out all the IT equipment including computers, IP telephones and Tetra phones before and after the Games.

Jan 2005 - Dec 2005

Administrative Services Specialist

West Asian Organizing Committee (WAG-2005)

West Asian Games hosted by the parent company DAGOC.

In charge of all IT Related activities in AL-RAYYAN Football and Indoor auditorium, including telecommunications regarding event management, results management and media support. Directly reporting to Venue technology Manger (VTM).

Jan 2005 - Mar 2005

Administrative Services Specialist

ITU (International Triathlon Union)

Event hosted by the parent company DAGOC.

Successfully installed network and all IT asset in the ITU venue and provided technical assistance.

Jan 2005 - May 2005

Document Archiving

Iraq Survey Group (ISG) USARMY

Manage and maintain database, keep track of scanned documents obtained from Iraq (UNCLASSIFIED).