Summary

Experienced administrative assistant focused on driving productivity by leveraging strong front office management skills, seeking a role of increased responsibility and authority.

Skills

Skills

Fluent Spanish


Front Office Coordinator


EMR


Workmen's Compensation Processing


Insurance Verification & Referral Authorizations


Credentialing


Medicare/Medicaid Guidelines


Accounting


Education

Education

Work History

Work History

Clinic and Administrative Supervisor

Feb 2013 - May 2015
Dr. Guajardo Family Practice Killeen,TX
  • Responsible for the direct supervision of clinical and administrative staff. Assist Office Manager with decision-making and training.
  • Complete pre-authorization request for prescriptions, specialist and DME equipment. Medical Assisting. Specimen collection, testing and send outs.
  • Document phone calls, medications, and progress notes daily.
  • Help all Spanish-speaking patients for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Scanned all documents into EMR system to include: new patient documents, medical records, lab results, all referrals sent, prescription approvals/denials, prior authorization documents and all documents relative to patients care.
  • Reported all supplies needed for front office and clinic to a manager.
  • Prepared documents to be reviewed by physician and or manager for approval or signature.

Patient Care Coordinator & Workmens Compensation Processor (Temporary)

Sep 2012 - Feb 2013
Southwest Orthopedic Group Austin,TX
  • ┬áResponsibilities included sending in the proper documentation for approval, extensions and or documenting denied claims.
  • Following up with patients after surgical procedures and communication any complications difficulties or concerns to medical staff.
  • Translating for all Spanish-speaking patients.
  • Scanning documents into EMR systems.
  • Sending out Physical Therapy Scripts for authorized patients.
  • Verified medical codes for Occupational Therapy billing daily.
  • Verified DME waivers were completed and signed by patients.
  • Assisted with the scheduling of some medical procedures performed in our surgical center.
  • Maintained a clean and sanitized work station at all times.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.

Assistant Property Manager

Jul 2011 - Sep 2012
Horizon Realty Advisors Renton,WA
  • Assistant Property Manager Translated for all Spanish-speaking prospects and resident in the community.
  • Provided consultation to prospects before moving into the rental community. Consultation included touring the community and providing detailed information regarding rental agreements.
  • Followed up with maintenance work performed in resident homes ensuring work was done correctly, safely and in a convenient time frame.
  • Facilitated working relationships with co-tenants and building management.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed daily office operations and maintenance of equipment.
  • Assisted with eviction processing.

Child Care Supervisor

Jun 2009 - May 2011
United States Government, APO, AE
  • Maintaining a safe and sanitary environment to provide proper care for infants.
  • Making sure any paperwork needed for the child is completed and signed by both parents and director.
  • Document and report any incidents causing harm to a child.
  • Documenting child's development and sharing information with parents.
  • Planning weekly activities that help child's development. S.L

Leasing Consultant

Oct 2005 - Feb 2009
Nusbaum Realty Co Norfolk, VA
  • Translated for all Spanish-speaking prospects and resident in the community.
  • Provided consultation to prospects before moving into the rental community over a phone, in person or e-mail.
  • Consultation included touring the community and providing detailed information regarding rental agreements.
  • Followed up with maintenance work performed in resident homes ensuring work was done correctly, safely and in a convenient time frame.
  • Used Microsoft word to prepare all lease paperwork needed for initial move in and for lease renewals.
  • Created Excel spreadsheets to accurately record availability of units and turnover timeline for resident move-ins, also used one site system for day to day operations.
  • Participating in planning marketing events and community events for residents.
  • Received and screened a high volume of internal and external communications, including email and mail.

Volunteer Organizations

Guide Dogs for the Blind Austin, TX

Volunteer Current


Family Readiness Group (Military Installation Germany)

Treasury Volunteer 2011