Summary

To work in well-experienced and balanced team of professionals, achieving one common goal. To use all my previous knowledge and skills to gain the best possible results for the company.

Work History

Work History
Apr 2014 - Present

Technical Support Specialist

ERT
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Problem-solving  using leading cloud platform solutions, redirecting problems to appropriate stakeholders ;
  • Data harmonization from appropriate clinical source systems, and real-time insights delivery  for optimum trial performance.


Jun 2011 - Dec 2013

Transactions Monitoring Analyst

UNION STANDARD BANK, KIEV 
  • Analyzing of customer transactional behavior from point of view of money laundering/fraud/tax evasion in accordance with Ukrainian legislation;
  • Performing additional due diligence;
  • Reporting unusual customer behavior /  suspicious transactional activity that has strong concerns of money laundering; 
  • Partner with country compliance to review and improve KYC profiles;
  • Applying knowledge of current financial/political situation in EMEA region during transactional analysis;
  • Preparing of ad-hoc reports;
  • Preparing training for new team members and providing a feedback


Sep 2009 - Oct 2011

Financial analyst

TVIN Ltd., Kiev 
  • Preparation of reports of current financial activity;
  • Reporting and Management Accounting for company;
  • Customer Due Diligence
Jun 2008 - Aug 2008

Summer Intern

ELIS LLC
  • Database Maitenence  and record keeping;
  • Preparation of advanced data analysis in Excel ;
  • Contract drafting, negotiations with clients,



Education

Education
2004 - 2009

Kiev National University 

FIELD OF STUDY: Economics & LAW

Major Subject: finance and economics. Bachelor degree.

Certifications

Certifications

CAMS certification program

In process

The Certified Anti-Money Laundering Specialist (CAMS) credential is the gold standard in AML certifications and recognized internationally by
financial institutions, governments and regulators.

other

Swiss residence permit category : B