Antoinette M. Morae

  • Beaverton, Oregon Area    503.473.7959
Antoinette M. Morae

 Business Experienced Professional

Professional History

Work History
Sep 2015 - Present

Administrative Assistant 

EAGLE HOME MORTGAGE

Support 57 Associates, Executive Regional Manager, Funders, Loan Officers, Underwriters.  Projects, coding appraisals, cost analysis, supplies, data entry, greeting clients, Holiday, Manager gatherings, phone. Maintain office calendar, process updates, expense reports, incoming mail.  Maintain office equipment.  

Apr 2015 - Aug 2015

Research Remediation

WELLS FARGO BANK

Researching, resolving Visa disputes by utilizing chargebacks, re-presentments, pre-arbitration, and arbitration.  

Sep 2013 - Oct 2014

Loan Documentation Specialist

WELLS FARGO BANK

Monitoring the Senior Lien. Contacting our attorneys to get updates on the Senior liens to avoid a miss sale. If the senior lien has gone into foreclosure review for a payoff quote. If moving forward to attend sale review if there is equity on account and prepare to bid at sale. 

Aug 2010 - Sep 2013

Foreclosure Specialist

WELLS FARGO BANK

Reviewing funds  on delinquent loans, outsourcing, then working Missed Asset sales. researching why we missed the sales. Find if we missed a TAX sale, HOA sale, or Senior sale. Contacting counties on tax sales, HOA offices, and Attorneys on Senior sales.

Aug 2006 - Aug 2010

Operation Processor III

WELLS FARGO BANK

Started with appraisal ordering. Was moved over to Legal documents. Then to PAC payments reviewing funds to determine how to apply or if to accept on home equity loans.  Was moved again to become an Outsourcer for home equity make sure files were in compliance to move forward with foreclosure.  Was asked again to move to PAC payments  on delinquent home equity accounts and apply funds appropriately, i.e. settlements, Modification payments, payoffs, Chapter 13 trustee funds, and arrangements.    

Jul 1996 - Aug 2002

Work Director

WELLS FARGO BANK

WORK DIRECTOR Trained 45 new Employees in collections and the FDR collection system due to the 1996 Bank merger with Frist Interstate Bank and Wells Fargo Bank. Wrote procedures, supervised, side by sides, averaging 100 questions a day. Assisted with reviews, feedback to Manager, escalated calls in Spanish and English. Loaded dialer, pulled individual reports from dialer for employee reviews. Approved fees, over 700 to review at one time. Working six days a week 12 hour days for six months. Determined to make this department succeed , and was successful.

Apr 1986 - Jul 1996

Account Manager-Senior Collector

FRIST INTERSTATE BANK
ACCOUNT MANAGER Monitor overdue accounts, using computer and a variety of automated systems. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Record information about financial status of customers and collection efforts. Skip trace, by inquiring credit bureaus, calling references, neighbors, contacting Bank Branches for possible field call. Negotiating payment arrangements and/or settlements. Following with Attorneys on bankruptcy, deceased, probate accounts. Perform administrative functions for assigned accounts, such as address changes, update phone numbers, any other pertinent information.

Education

Education
Jan 2002 - Jul 2015

Business Major

PCC

Completed: Introduction to  Accounting * Accounting I *Accounting II *Power point *Operating System *Business Editing Skill s*10 key. 

Jul 1985 - Jul 1996

Business Major

PIERCE COLLEGE

Completed: Principles of  Economics *Business Law *Real Estate Principles *Introduction to Business * International Trade *Fundamentals of Advertising *Organization and Management Theory *Intro to Sociology * Business Terminology * Computer Keyboarding *General Psychology.    

Attributes

Fluent in Spanish*  Type 75 WPM

Systems/Applications

FDR *CACS *HOGAN *SHAW *Black Knight, MSP,CPI, Desktop *SharePoint *Ecar/YOM *Realquest *Venderscape *CAPS *I-Clear *GEM *DASH *VROL=Visa online.     MS Word, Excel, Outlook ,powerpoint. *Dialer Mosaix.     

Seminars

Supervisor 101 *Leadership 101 *Diversity Training *Negotiating To Win * Becoming a Manager  *Legal Entities