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Work experience

2005Present

A leading provider of building controls, fire safety and security system solutions with FY08 global sales of 5.9 billion Euro.

Process Management Executive:

Beginning without an organizational charter or staff, a two year strategy for generating awareness and support for Business Process Management (BPM) in a decentralized multi-matrix organization was defined.  Key challenges were to initiate & grow relationships with internal business leaders to create and manage a portfolio of process projects that they would define, prioritize, and support.  Our mission is to maximize company-wide process maturity and leverage improvements in end-to-end cycle time, quality, and cost basis to create competitive advantages for long term sustainability and profitability.

  • Cut an internal customer’s staffing 60% by eliminating process waste
  • Key role in massive workflow efficiency project, estimated $40M annual savings
  • Currently managing 18 process improvement projects, valued at $940k annual savings

Program Manager:

Program owner and manager of a multi-year ERP system and business process optimization program with five senior project managers reporting - a top 7 worldwide priority for SBT.

  • $5.8M bottom line savings in FY07, program budget: $1.3M
  • $4.0M bottom line target for FY08, program budget: $0.9M
  • Championed 3x improvement in cycle time through 3rd party solution integration

Bonus Achievements:

Program development and mentorship for Six Sigma initiative, in partnership with Corporate Quality.

  • $4.0M bottom line savings in FY06

Led strategic company-wide program to stimulate wholesale improvement in Customer Focus and resulting Customer Loyalty, based on the emerging NPS (Net Promoter Score) methodology.

  • Enhanced long term profitability and sustainability across 109 branch offices

Leadership in relationship management and talent development.

  • Spearheaded the "Fast Track" rotational development and intern experience programs
  • Account Manager to Business Excellence Standards (Sales, Service, Solutions, Quality)
19962005

Siemens Power Generation

A global company with a total installed plant capacity of 766 gigawattswith FY06 global sales of 10 billion Euro.

Six Sigma Black Belt:

Led aggressive DMAIC process improvement projects to optimize cost, schedule, and quality.Projects were led in Engineering, Drafting, Manufacturing, and Supply Chain in the US, Canada, and Germany.

  • $300k annual savings in engineering drafting
  • $1.4M annual savings in manufacturing assembly & test

Senior Mechanical Design Engineer:

Innovation leader for air and hydrogen cooled AC turbo-generator stators and all related stationary components (includes design for cost & design for manufacturability).  Pioneered new design practices, cross-industry innovation, and knowledge management.Progressed through several roles of increasing scope and impact, culminating with a $2M development program to implement radical manufacturing methods to reduce cost, improve process yield and product quality.

  • Corporate "Gold Signature Award of Excellence"
  • Achieved three week cycle time reduction in manufacturing critical path
  • Awarded US Patent # 7,321,179
19941996

Westinghouse Power Corporation

A long-time competitor of Siemens AG Power Generation, acquired by Siemens.

Lab Engineer:

Designed, tested, & implemented engineering concepts.  Authored related procedures & specifications.

19911992

Consumer Programs Incorporated

CPI was a market leader and pioneer in rapid color photography printing as well as in providing custom services for retail and commercial accounts.

Operations / Site Manager:

Responsible for all sales, operations, product quality, and personnel management.  By improving service visibility for both individual clients and corporate accounts, I increased customer spend and loyalty, achieving profitability at 13 year old location for the first time in its history.

  • Drove sales from 40% to 180% of budget in less than 12 months
  • Corporate awards for operations excellence in 1991 and 1992

Education

Six Sigma

SPG

Bachelor of Science

Portfolio

Portfolio

FOOD FOR THOUGHT...

Let's get bold.  If your BPM, BPI, CPI, SixSigma, Lean, (etc) resources aren't bringing back 10x their salary each year to the bottom line of your business, then they aren't doing their job.  Period.

There's more well intentioned folks out there than we can shake a stick at, but if we don't drive for tangible results, then we dilute our purpose.  Make it a performance target of every resource in your company's business process improvement ranks.  Bring back 10x to meet objectives, bring back 15x to exceed expectations. 

Why not go for it? 

There's plenty of waste to go around!

FIND OUT MORE

Summary

A key strategic resource with fifteen years of proven value, growth, and leadership in Operations, Engineering, Quality, Program Management, and Business Process Management. 

Known for transforming complex problems into credible actions, stimulating collaboration, and driving innovation.  Experienced in program and organizational development, exceeding budgetary and operational goals, and delivering real world bottom line savings and top line improvements.  Exceptional background in transactional process design and optimization, as well as Six Sigma and other process improvement techniques for engineering design, product development, and manufacturing environments.