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Case Manager IV - Team Leader

Personal Statement

My scholastic achievements are the result of my desire to become more involved with my community. During my 20 year tenure with the State of Tennessee I have trained personnel and taught classes on everything from how to maintain control of an interview to diffusing mental health clients.  This has fueled my interest in counseling others and using the lessons I have learned and the experiences that have led to an understanding of those lessons, as a guide for future understanding.

Managerial Philosophy

It is my opinion that each person is unique, in learning style, learning technique and abilities, but all persons need and deserve a secure, caring and stimulating atmosphere in which to learn. As each individual grows and matures his or her emotions, social desires and beliefs, intellectual goals and physical change and can require a steady and consistent framework for learning to maintain a positive mental focus on life and continual well-being. As a case manager, it is my sternest desire to provide and maintain this type of learning framework for my fellow employee's and the community we serve. This atmosphere can assist person's in meeting his or her full potential, and invite idea exchanges among each other, which will lead to new and better organization of ideas. I believe it is not enough to learn various techniques and theories, one must also learn practical application of these theories and techniques for them to be fully understood. Once achieved, the community can then take part in affecting his or her environment and society with fresh ideas for positive social change integration. As society changes, so will the values of the community, and the learning techniques presented to them will follow the same progression. My responsibility is to continue to provide guidance and continued access to pertinent information that promotes continuous learning and understanding of self and the environment that affects us.

Counseling others is exciting for me, whether it is in a classroom, clinical setting or thru employee training sessions, as I get to peek into other worlds of thought and self-expression.Every session I have ever given has left me with a better understanding of myself and the persons that I interact with on a daily basis.One of my hopes as an supervisor is to pass my love of learning to those willing to continually move forward in their job and live in general, through communicating my passion for learning to them.I am a firm believer in the notion that this passion I have can also be communicated through, employee relations, an online learning experience as well as in the traditional classroom.

Work experience

Sep 1993Present

Case Manager III-Child Protective Services

Tennessee Department of Children's Services

I complete case management services for assigned children and families: gathers information relevant to an assigned child's welfare, or crisis intervention case; conducts interviews with child's family and other individuals involved in a case; works with family to develop a plan that outlines the objectives to be accomplished by the child and family to achieve safety and permanency for the child; communicates regularly with family and/or residential case manager to discuss family/child progress or further actions required to meet plan objectives.

I also investigate cases of suspected child abuse or neglect: conducts intake interviews with individuals reporting suspected child abuse or neglect; gathers information regarding emotional and physical health of the child; determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child.

I supervise multiple persons and units of staff as designated by upper management staff.  My supervision duties include staffing, closing and assigning cases for staff.  I also have conducted multiple training sessions during my tenure on various topics of importance for policy compliance.  

Sep 2014May 2016

Mental Health Tech

Parkwood Behavioral Hosptial

Was assigned duties from Nursing Supervisor daily, which included, maintaining order in the cottage, addressing persons during psychotic breaks and placing them in holds when they presented to be a harm to themselves or others.  Problem solve and recognize issues regarding the livelihood of patients as individuals and as a group regarding one to one patient centered care with resolution.  




Jan 2008Nov 2009

Master of Science

University of Phoenix
Aug 1983May 1988

Bachelor of Science

Tennessee State University