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Work experience

Apr 2015Present

Associate Software Engineer

Paragon Application Systems
  • Interpreting technical network specifications from financial institutions to determine necessary product development
  • Implementing solutions to complex problems involving financial network transactions and messages
  • Working with a team in an agile environment to develop software using .NET programming languages
Apr 2014Apr 2015

Software Support Analyst

Paragon Application Systems

• Effectively diagnose and solve day-to-day customer concerns and issues through various support channels
• Work with the support and development team in an agile environment to resolve customer concerns
• Test new iterations of product using regression testing and customer specific test plans

Oct 2012Apr 2014

Desktop Support Specialist

The Preiss Company

Education

Aug 2009Dec 2013

Business Administration, IT Concentration

North Carolina State University