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Anthony LaMonica

Customer Service Professional/ Construction Laborer

Objective

Dedicated Customer Service Professional motivated to maintain customer satisfaction and contribute to company success. Reliable, trustworthy, self-motivated  who is eager to learn, is open to opportunity and growth and has a proven ability to build lasting client relationships. Seeking a position with a company that fosters growth and offers opportunities for advancement.

Work Experience

2017Current

Low Voltage Helper Tech

Backbone Integrations
  •  Assist sub-contractor with running differrent wire through drop ceiling on 8-14 ft ladders.
  • Make service loop and zip tie where needed for neat appearance.
  • Use blueprints to figure out which wire to use, what devices go where, and where to run the wire.
  • Work in commercial environments using electric lift or ladder to set fire alarms, run wire, and mount devices using a variety of hand and power tools.
  • Communicate and work with other workers on the job with a positive attitude/work ethic.
  • Keep a good pace for good timing and quality of work on job sites.
  • Clean work area to keep the clientele satisfied.
  • Keep track of tool inventory to make sure everything is organized and that we have what we need.
  • Humbly Assist with whatever task sub-contractor or lead tech needs me to do.

 

 

Aug 2014Dec 2016

Customer Service/Aquarium Service Manager

Nolan's Aquarium

Duties:

  •  Greet and consult with customers to assess needs.
  •  Develop rapport and foster customer relationships to ensure repeat store visits.
  •  Provided training for new employees.
  •  Managed store on an as needed basis during store manager's absence.
  •  In charge of aquarium setup and assembly services outside of store.
  •  Maintained Freshwater/Saltwater aquariums.
  •  Maintained  and monitored overall health of reptile enclosures .
  •  Cleaned and organized product shelves to promote inventory visual appeal.
  •  Answered phones and assist customers with concerns and product inquiries.
  •  Monitored aquarium/pond temperatures and pH levels to ensure optimum marine life health.
  •  Assisted with inventory counts and reporting.
  •  Operated register and check out clients.
  •  Educated customers on wildlife laws and regulations. 
  • Tested salt or freshwater for Salinity levels, Nitrates, Ammonia, Nitrites, PH, KH, Calcium, and Phosphates.
Oct 2012Mar 2013

Pep Boys Distribution Center-Tire Guy

Pep Boys Distribution Center

Duties:

  • Maintained safety and product cleanliness of product warehouse .
  • Unloaded trailers of vehicle tires.
  • Participated in stock and receiving, bulk overstock, mail bins, and basic maintenance.
  • Operated electric pallet jack to unload truckloads of store inventory.
Jan 2008Current

Handyman Helper

LaMonica Repairs
  • Assisted with mortar mixing, tile-cutting, fence installation, roofing, painting, pressure washing, plumbing, cement work, and dry wall installation.
  • Installed ceiling fans and electrical outlets.
  • Responsible for tools inventory.
  • Depended upon by team to follow through on projects and errands.
  • Loaded/transported materials to work sites as well as debris to local dump site.
  • Primed/painted the interior and exterior of houses.
  • Helped construct decks, patios, ramps, and stairs.
  • Make repairs using Copper, PVC, PEX, Galvanized, and Brass fittings/pipe.

Education

High School Diploma

Lake Gibson Senior High School

I am a 2012 graduate who took courses in Army JROTC, Forensic science, Information Technology and weight training.

Aug 2013Jun 2014

Was working toward an Associates Degree in Criminal Justice Technology

Hillsborough Community College

Skills

Skill Level:

With my work experience and my desire to learn these are the skills I have developed over the years:

  • Knowledge and use of power tools.
  • Accurate Tape measure reading.
  • Safely operate Pallet Jack.
  • Basic Microsoft Word and PowerPoint.
  • Excellent Customer Service Communication.
  • Experience with many power tools.
  • Bilingual
  • Ability to operate Jack Hammer.
  • Some basic plumbing skills .
  • Carpentry helper skills.
  • Some electrical helper skills .

Interests

Construction trades, Geography, Oceanography, Environmental Science, Motorcycles, Trucks, Mechanics, Forestry, Electricity, Animals, Music, Cars, Weight Training, Outdoor Activities, Photography, Team Work, and Traveling.

References

Q Echols -(863) 934-8407 (Professional)

David LaMonica- (863) 602-8851 (Professional)

Lenny LaMonica- (863) 398-1435 (Personal)

Leighton Rushing- (352) 424-4161 (Personal)