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To obtain a position that utilizes my customer service skills while honing managerial skills.

Work experience

Oct 2011Nov 2014

Automotive Parts Sales

Spencer Chevrolet
  • Providing customers with extensive product info
  • Providing assistance in selecting the correct product for the customers specific needs
  • Making face to face over the counter customer sales
  • Filling wholesale orders for shops
  • Receiving orders and contacting customers for special order pickups
  • Preparing delivery schedule for the parts driver
  • Maintaining Inventory
  • Stocking product and designating new product locations
  • Preparing Invoices for customers
  • Setting up accounts for customers and receiving payment
  • Completing training course on proper customer service and operating software such as ADP and Reynolds & Reynolds
  • Providing customer service to ensure continued high level customer relations with both existing and new customers.
Apr 2009Sep 2011

Sales Clerk

Pennsylvania Liquor Control Board
  • Providing customers with merchandise info
  • Assisting customers in obtaining merchandise
  • Selling merchandise to customers
  • Cashiering
  • Receiving and checking orders
  • Placing customer special orders
  • Completing wine specialist certifications
  • Stocking merchandise
  • Maintaining Inventory
Aug 2006Mar 2009

Head Server

Catalinas Restaurant
  • Serving customers in a fine dinning level establishment
  • Providing thorough info to customers on cuisine and wine
  • Directing communication between the kitchen and front of the house
  • Supervising servers
  • Overseeing all training for new front of house employees
  • Preparing daily schedule for servers
  • Coordinating with management to ensure overall quality control in the front of the house

Jan 2006Dec 2006

Aircraft Arresting System Assembler

  • Assembling military jet arresting systems
  • Reading blueprints in order to complete assembly procedure
  • Filling and regularly exceeding a daily quota of assembled product
Jun 2005Aug 2006

Automotive Engine Machinist

Mardinly Enterprises
  • Boring of engine cylinder blocks using a Sunnen boring bar
  • Honing of engine cylinder blocks using a Sunnen honing machine 
  • Honing of engine connecting rods using a Sunnen connecting rod honing machine
  • Utilizing measuring tools such as a dial bore gauge, micrometer and dial indicator to make precision measurements before, during and after machine work
  • Checking engine cylinder heads for cracks using a black light tent
  • Cleaning engine parts in preparation for machine work
Oct 2003Jun 2005

Automotive Technician

Fuzion Auto Styling & Performance
  • In charge of all automotive performance upgrades
  • Specializing in installation of turbo upgrades
  • Swapping engines for the purpose of increased performance while maintaining drivability
  • Installing exhaust upgrades
  • Installing suspension upgrades
  • Maintaining shop cleanliness and safety
  • Contracting help from outside technicians for jobs under extreme time constraints

Sep 2002Oct 2003

Head Automotive Detailer

Auto Pro
  • Supervision of interior detailers
  • In charge of wet sanding on all new and used vehicles
  • In charge of buffing on all new and used vehicles
  • Washing and waxing of vehicle exteriors
Aug 2000Sep 2002

Automotive Detailer

Piazza Acura of Ardmore
  • Interior detailing of new and used vehicles
  • Exterior detailing of new and used vehicles
  • Wet sanding of new and used vehicles
  • Buffing of new and used vehicles
  • Transporting vehicles to and from storage lot


Restaurant, food and beverage

I have 3 years experience as a server in a high end Mediterranean cuisine restaurant in which I obtained exceptional customer service skills. It has given me knowledge of the inner workings of the restaurant business and the confidence  to perform in the fast paced, high stress environment of the food service  industry. I have a Wine Specialist Certification issued by the Pennsylvania Liquor Control board and extensive knowledge of tequila from production to flavor profile and beyond. I consider myself a tequila aficionado  with a true passion and appreciation of the artistry involved in creating a fine tequila.

Customer Service
Throughout my work experience I have obtained various customer service skills such as informing customers, selling product to customers,  gaining the trust of customers and providing the best overall customer experience I can. My motto in the customer service industry is that I have to make the customer feel I am having a great day even if I am not as this can be one of the most challenging aspects of customer service.  
I believe the key to selling product lies in your ability to relate to the customer and make them feel comfortable with you. I am also an advocate of product knowledge. If you don't know your product you can't expect the customer to be confident in your opinion of the product.
Although I am no computer expert I have enough experience to use windows in a work setting and learn how to use new software in a timely fashion.
I have years of experience cashiering at several different jobs and am very comfortable maintaining a balanced register even under busy high pressure situations.


Sep 2003Apr 2005


Automotive Training Center

At Automotive Training Center I obtained a Motorsports degree specializing in advanced machining and graduating on the presidents honor role with a 3.8 GPA.


Forklift Operators License

Mobile Air Conditioning Certification

Mobile Air Conditioning Society

Pennsylvania Emissions Inspection License


Pennsylvania State Inspection License


Block Specialist ASE

Automotive Service Excellence

PA Intermediate Wine Specialist Certification

Pennsylvania Liquor Control Board

Brazilian Jiu JItsu Brown Belt

Team Atos


Upon Request