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Work experience

Nov 2012Present

Department Manager

Top's Market
  • Managing stocking clerks, shipments, cleaning crew and registers
  • In charge of department's inventory and ordering
  • Role model to staff for customer service and protocols
  • Responsible for cashing out registers and handling money
Sep 2011Oct 2012

I.T. Support / Components Associate

Fry's Electronics
  • Responsible for sales and customer service in the computer and electronic component department
  • Providing I.T. and help desk support to clientele regarding component issues and troubleshooting
  • Giving helpful and knowledgeable advice and tips to customers to ensure the best results and satisfaction
Jun 2008Sep 2010

Electronics Sales Associate

  • Electronics department sales and customer service and customer satisfaction
  • Responsible for electronic merchandise ordering and inventory management
Mar 2005Aug 2005

Beta Tester (Intern)

  • Stress testing for G15 keyboard, Gran Turismo Logitech wheel, various mouses
  • Organization of various data
  • Quality assurance for various games


Jun 2015Present

A+ Certification (In progress)

CompTiA . com
  • Accredited courses for A+ certification, Network +, and Security +
Sep 2004Jun 2008


Mt. Diablo High School
  • Government funded classes for web design, flash programming, business, economics, I.T. tech support, Photography.


  1.  Lois Pierce-2 years- (530)623-2596- Freelance client of mine, worked on multiple rigs/units/computers in relation to her medical lectures taught worldwide.
  2. Jonathan Holmes-14 years-(925)255-6163-Fry's associate and long time friend
  3. Adrian Smith-3 years-(530)739-5401-Top's Market Associate and have collaborated on freelance projects regarding server maintenance, programming, and building computers

65 WPM

Letters of Recommendation are available upon request


PCB Assembly

Bread boards, Circuitry, welding, soldering


Java Script, HTML 5, C+, Python

Windows OS

Including Microsoft Windows ME

Ubuntu (Linux) OS
Apple OS
iOS and Android
Microsoft Suite

Excel Certification

Adobe Premier & After Effects

Adobe Suite


I.T. Maintenance Tech Support

Bios & Firmware,  graphics card installations, drivers, power supplies, RAM upgrading, testing drivers, SSD

DOS & Command Prompt
DNS & Networking

LAN interfaces, Installing, Troubleshooting

Web Development & OSMP