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Background

Ability to work in a collaborative and team-based environment while providing excellent use of Microsoft Office applications. Thoroughly enjoy working with new technologies and connecting with clients to the fullest extent. Very self-motivated and detail oriented, able to handle multiple projects while still providing great service and strong organizational skills.

Education

Oct 2014Present

BS Cognitive Science , Minor Computer Science

University of California, Santa Cruz

1156 High Street, Santa Cruz, CA

University Courses

      • Pre-calculus, Calculus 1 (Differential), Calculus 2 (Integral)
      • Linear Algebra, Probability & Discrete Mathematics
      • Intro to Java, Intermediate Java
      • Computer Systems & Assembly Language

Work experience

Sep 2015Present

Student Technical Support Specialist

ITS Client Relationship Management
  • Hands-on support of PC and MAC laptops and desktops to include OS repairs/installs, anti-spyware software configuration, anti-spyware scans/removal/usage, installation and troubleshooting network connectivity issues.
  • Provided 1st level problem resolution and support for on campus students over the phone, electronically, and in-person on IT usage policies, network access issues, and software configurations.
Sep 2014Jun 2015

Food Service Worker

University Dining Services
  • Maintained proper food space and sanitation.
  • Interacted with customers on a consistent basis and attended to their needs within the dining commons.
  • Assisted in restocking shelves and working one-on-one with supervisors to finish tasks in a quick, effective manner.

Toolbox

Technical Knowledge:
  • Languages: Experience in HTML, CSS, JavaScript, Python, C, and Java
  • UNIX: Skilled in compiler development tools, debugging tools, system utilities, user utilities, and the Bash shell.
  • Additional Development Tools: Proficiency in Photoshop, Microsoft Office, Google Docs