I’m a dedicated professional with emphasis in data and productivity analyses which includes, but not limited to, the following:
- Conceptualization, development, and design of Business Intelligence Dashboards in key areas.
- Development of Excel automated department and regional tracking tools.
- Business Intelligence and KPI analyses resulting in increased operational efficiency and increased revenue.
- Developed Therapeutic Summary Tool increasing resource intelligence. I was able to use source data and create solutions to track staff productivity on demand.
- Development of staff and manager FTE Utilization Analysis tool used worldwide. Development of Assessment Visit Schedule to track CRA visits conditionally formatted to meet audit requirements.
- Training of administrative assistants in various capacities which included resource planning and analysis.
- Provide monthly analysis and evaluation of CRA/CMA productivity and timeliness.
- Designed survey and analyzed data to identify deficiencies for Clinical Operations; both scheduled and on-demand.
- I was often asked by Senior Management (as a group or on an individual basis) to devise solutions to certain problems or to address particular needs. The development of the FTE Utilization Analysis Tool, Therapeutic Summary Tool, and the SRP First Time Quality Tracking Tool are three examples of my abilities to come up with creative and functional solutions.