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Work experience

2015-082016-10

Picker

Amazon

• Take picking orders from supervisors and attempt to find products in Amazon warehouses

• Ensure that the picked product conforms to the order sheet provided

• Check product to ensure that it is in proper working condition and is not damaged

• Isolate damaged items to a predefined marked area and report it to supervisors

• Ensure that the quantity specified is picked by counting it several times before talking it to the packing pallet

• Transport items to packing pallet and pack them in specified containers

• Ensure that containers are marked properly and labeled appropriately

• Measure and weigh packed container and put information on the packing

• Ensure that package information is recorded manually first and then punched into the database system along with its status

• Seal packed containers by using glue, nails and other fasteners

• Transport packed materials to the shipment pallet using hand equipment or forklifts

• Make sure that product containers are loaded onto trucks using best safety products

• Ensure that all necessary packaging documents are handed over to the delivery personnel at the time of loading

• Shift and move products inside the delivery vehicle so that they are stacked properly

• Enter picking, packing and loading information into the predefined Amazon database

• Handle voice directed picking processes by following set protocols

• Maintain daily production and packing records

• Report any errors in product selection and quantity to the supervisor immediately

October 20162017-01

Front End

Foodlion

•Assist the Customer Service Sales Manager and the Assistant Customer Service Sales Manager in maintaining Food Lion customer service standards according to the Front End Standard Practice Manual. Maintain current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar, Self Checkouts (where applicable). Perform the Sales Associate and Service Associate duties as needed. Adhere to all company guidelines, policies and standard practices. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies.Job Requirements:
Ability to read, write and perform basic math functions.
Ability to meet production standards established by Food Lion.
Ability to reach, bend, stoop, and lift up to 10 pounds.
Ability to use the In-Store Computer.
Ability to complete Computer Based Training (CBT) and Training Aid courses.

2015-082016-09

Costumer Service

GDIT

•Provide knowledgeable responses to telephone inquiries in a courteous and professional manner.
•Maintain a current understanding of the processing procedures to respond to a variety of phone inquiries.
•Adhere to GDIT’s Culture of Responsibility policies as they relates to protecting personally identifiable information
Continually look for and suggest process improvements which will benefit GDIT and our customers (internal and external)
Maintain up-to-date knowledge of federal regulations and policies as they apply to student financial aid.
•Provide assistance for new and temporary employees as instructed
Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
•Assist with correspondence unit tasks as requested.
If assigned to correspondence, complete borrower credit bureau updates, form processing, and sorting.
•Support the implementation of new procedures and processes
Report operation problems that occur and assist with the resolution
Utilize databases and policy and procedure materials to look up and provide information to telephone inquiries.
•Adhere to and support departmental metrics and goals.
Adhere to assigned work schedule
Maintain appropriate documentation of phone inquiries or correspondence tasks
Follow GDIT Mission and Values
Support contact center expectations as well as departmental and corporate policies and procedures.
May be required to work scheduled holidays, overtime, and Saturdays
Perform other related duties as assigned
Regular and Predictable Attendance is Required.

Sa

06/20172018

Overnight Stocker

Sams club

• A subsidiary of Walmart, Sam’s Club regularly needs to hire entry-level job seekers to fill stocking positions. Primary job duties for stockers include loading and unloading delivery trucks, breaking down boxes, stocking shelves, and organizing backroom storage areas. Applicants must possess the ability to lift heavy objects and perform manual labor in order to gain employment consideration. Energetic, motivated, and dedicated workers typically perform well during the Sam’s Club hiring process. Training involves a few weeks of verbal and visual orientation. Hands-on demonstration may also prove necessary, in some cases.

Education

2012-092015-06

High School Diploma

Petersburg

Area of Expertise

Sales/Marketing Strategy
Competitive Intelligence
Relationship Management

Computer Skills

MS Office (Word, PowerPoint, Excel, Outlook), SAP, SRM, Visio