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Summary

Resourceful, accomplished Operations Director with demonstrated achievements in all aspects of supply chain management, business development, and business strategy for multi-site facilities. Superior reputation for implementing systems using statistical inventory planning models that maximize working capital, inventory turns, and on-time delivery. Optimize people and processes to manage cost and deliver outstanding business results.

Work History

2009Present

Director of Operations

UPLIFT PROPERTIES

Manage daily operations, and all aspects of supply chain management, including forecasting sales; labor and staffing; scheduling; procurement; planning of equipment and materials; vendor and contract management; and customer and inventor relations. P&L responsibility for Construction and Acquisitions Divisions. Oversee construction and renovation projects, effectively meeting needs and demands.

  • Implemented systems and processes to improve efficiency and reduce project costs and durations. Company grew 35% annually and earned $1.4M in new revenue.
  • Garnered labor savings $200,000 annually by reducing both salaried and hourly positions by eliminating duplicate tasks, combining positions and use of contractors and technology
  • Implemented training systems that improved employee skills and confidence, and increased productivity by 42%.
  • Review critical metrics monthly, making continual improvements in processes and methods and enhancing efficiencies and productivity. Decreased cost of sales transactions by 44.6%; increased income by 20.7% and sales volume by 32.8% with fewer resources. Business growth outpaced overall market growth by 18%.
20092012

Operations Manager

Uplift Properties

Instrumental in the initial launch of company; led implementation of sales and operations planning process; established initial policies; wrote operational manual; and created systems for 3 divisions.

  • Implemented reporting metrics for each division, adjusting goals and benchmarks as needed according to trends, shifts in demand, and regulatory policies, and improving operational efficiency.
  • Develop a “plan, do, check, act” supplier management system that utilized utilize score cards, running action item lists, (R.A.I.L) and business review to improve supplier performance.
  • Managed all aspects of demand analysis and forecasting contributing to increased revenue
  • Lead Sales & Operations Meetings for Executives
20052009

Manager, Sales and Operations Planning

KV PHARMACEUTICAL

Reporting to VP of Operations, coordinated forecasting and production scheduling goals to support Finance, Human Resources, Sales, Marketing, Quality Assurance, R&D, and Operations. Served as liaison between VP of Sales, Plant Manager, and Operations management to monitor production scheduling, forecast business demand, control inventory, and plan new product launches. Analyzed, compared, and resolved disparity between plan, S&OP plan, and budget.

  • Led implementation of S&OP planning process, coordinating and gaining buy-in from all management teams to establish critical benchmarks and measure progress. Successfully addressed the best use of critical resources by working cross-functionally and focusing on corporate objectives to achieve common goals.
  • Implemented production planning based on 95% of actual capacity with a 10% variable allowance for R&D, meeting corporate planning goals.
  • Reduced back orders from $25M to $9.3M over a 6-month period, and improving customer satisfaction.
20012005

Manager, Supply Chain and Logistics

MATRIA HEALTHCARE, INC- Facet Technologies Division

Manager, Supply Chain and Logistics, Facet Technologies Division
Directed master production scheduling, materials planning, purchasing, supply chain management, logistics, warehousing, and inventory for a $13M inventory, $1.1M operating budget, and $50M spend. Managed a highly diverse staff of 12 direct and 24 indirect reports. Coordinated all production between U.S. and Japanese facilities.

  • Met company objectives for 8 consecutive quarters and achieved 6.4 inventory turns through effective planning, supply chain management, logistics, and purchasing. Received Presidents Impact Award for demonstrating exceptional leadership and significantly contributing to achievement of corporate business goals.
  • Reduced raw material costs over $2.3M by negotiating supply and transportation agreements with domestic and international suppliers.
  • Served as member of Packaging Lean Six Sigma Project team to eliminate scrap and rework 15% annually
20002001

Materials Manager

BD Bio Sciences

Planned master production schedule and managed supply chain to support worldwide demand and inventory requirements. Analyzed data on product availability and supply planning parameters to anticipate and prevent supply chain problems.

  • Secured new sources of raw materials resulting in an ongoing cost reduction of 35%.
  • Spearheaded efforts that decreased excess inventory by 65% within 12 months through remanufactured and higher potency materials, and renegotiating smaller volume contracts.
  • Implemented statics-based forecasting process which resulted in a 23% improvement in forecast accuracy
19992000

Manager, Inventory & Capacity Planning

ESSILOR

Recruited to plan and manage the introduction of 7 – 10 new products per year with annual sales growth of 20%. Accountable for inventory mix and budget, forecasting, capacity planning, and negotiating agreements with affiliate companies and vendors.

  • Resolved long-standing product service problem, which threatened the loss of $1.8M in sales. Negotiated new supply agreements and improved supplier relations resulting in improved first time service from 36% to 98.2% in 3 months.
  • Improved 90-day forecast accuracy by 50% on various product lines by performing analysis ate deeper levels, working closely with product managers and changing forecast modeling
19931999

Data Analyst

BRISTOL-MYERS SQUIBB CONSUMER PRODUCTS DIVISION

Morrisville, North Carolina Buyer /Planner & Manufacturing Data Analyst Promoted from Master Scheduler and Area Supervisor to design and maintain data structures in an Oracle-based system. Analyzed data entry reports, resolved material variances and monitored inventory levels. Team lead for transition from MRP/MRPII systems to SAP.

  • Saved over $150,000 by organizing a team to improve manufacturing changeover procedures, resulting in faster changeovers and decreased scrap.
  • SAP Implementation team member  

Education

19891990

M.A.

WEBSTER UNIVERSITY

Management & Human Resources

19831987

B.S.

Southern University 

Agricultural Economics and Agribusiness