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Work experience

Jun 2015Present

Office Assistant

Coldwell Banker Residential Real Estate
  • Greet clients & answer phones
  • Assist agents with computers, smart phones & office equipment software/hardware use & troubleshoot
  • Keep office & work rooms in order / Oversee conference rooms usage / Ensure all office equipment is in working order / Maintain office supply inventory / Open & close office / Handle incoming & outgoing mail / UPS order
  • Maintain MLS listing binders, Facebook postings & Office monitor displays / Maintain office roster
  • Sign post installation orders / Maintain Will-Call / Bi-Weekly Market Activity Report
  • Organize office food events setups & clean ups
  • Process Account Payables & Receivables
2008Present

Freelance Photo & Video Artist

Self Employed
  • Photo collage, invitations, flyers, thank you cards, crowdsourced photobook, social media photobook
  • Video editing / DVD production, video conversion
Jun 2009Jul 2011

Board Member / Web Manager

Pacifica Library Foundation
  • Managed the creation of the new website for wider web & social media presence.
  • Utilized 360 analysis of foundation as guide on sitemap
  • Oversaw the technical development of website.
  • Lead efforts on web content and flow of information to align with foundation goals, strategies and functions. Helped the board on focusing the foundation message
  • Conducted training for board members on WordPress usage
Jun 2000Oct 2008

Real Estate Account Executive

San Francisco Examiner / San Francisco Newspaper Company
  • Consistently achieved or exceeded sales goals for over 7 years.
  • Received Salesperson of the Month & Salesperson of the Quarter awards.
  • Developed competitive advantages and increased revenue opportunities by creating new features and special sections in Real Estate section.
  • Created the Places We Call Home feature with more than $250,000 gross annual incremental revenue for department.
  • Grew client base by building strong and ongoing relationships with clients & prospects through pre-call market research and needs analysis to create effective proposals that utilize marketing presentations, sales collateral and spec ads in order to recommend creative marketing programs.
  • Oversaw weekly production of the Real Estate section and special sections.
  • Developed strong recognition of the Examiner in the Real Estate community through collaborative efforts with industry professionals and clients.
  • Received Affiliate of the Year Award from SAMCAR (San Mateo County Association of Realtors)
  • Implemented procedures to improve operation effectiveness and efficiency.
Mar 2000Jun 2000

Sales & Marketing Coordinator

San Francisco Examiner / San Francisco Newspaper Company
  • Promoted into Sales within four months
  • Conducted inside sales calls for business development. Created marketing materials and sales proposal
  • Resolved customer service issues. Billing & invoice reconciliation.
  • Created page layouts and work closely with production and prepress departments.
Dec 1999Mar 2000

Customer Service Representative

BayView Bank (Later bought by US Bank)
  • Resolved complex customer service issues while supporting the branch sales department.
  • Supported management functions, including reviewing and approving teller transactions.
  • Assisted in maintenance and balancing of electronic banking systems.

Education

Certifications

Sep 2009

Stanford Advanced Project Management

Stanford University / Stanford Center for Professional Development

Skills

Microsoft Office 2007 (Outlook, Word, Excel and PowerPoint)
Adobe Photoshop
Video Production
Videotaping, editing, and post-production. DVD menus and case designs. DVD authoring.
WordPress

Examples of my work

Summary

  • Experienced Sales, Marketing and Business Development Executive with successful track record
  • Launched and managed new revenue streams with significant incremental revenue
  • Results-oriented leader with strategic thinking, creative problem solving skills and entrepreneurial mindset
  • Demonstrated ability to acquire new skills and accept increasing responsibility
  • Adept at key account management and managing key partner relationship
Specialties Revenue development, key account management, partnership development, sales management. Launching new products and product development. Cross-functional collaboration.

Other Activities

High School Reunion Committee Member

San Francisco, CA                                                           Jan 2007 – Present

  • Created promotion e-flyers and emails communications.
  • Created special DVD slideshow for 15 year reunion as fund-raising memorabilia.
  • Established social network for class members.
  • Helping with fundraising.

Over 10 Years Video Production Experience

  • Videotaping, editing and post-production DVD’s of weddings and other events.
  • DVD authoring. DVD menus & case designs.

References

Available upon request.

Expertise

Revenue development, key account management, partnership development, sales management. Launching new products and product development. Creating sales pieces, writing and/or editing internal memos, etc; public speaking, leading group presentations. Page layout and design. Trouble shoot basic computer issues.