Sales Ensuring customer avail our direct banking channels as a primary channel Registering them with various DBC'S Giving them demonstration on the usage of the same Migrate customer to opt for taking statement through net banking. Ch 126 calling Ensuring compliance of kyc, identification of customer and communication of product eligibility. Generating sales lead for pb sales, coex, asset coordinator. To generate lead for all liability products including nr hotkey generation for third party products , old, credit cards and assets lead. Customer services OperationsReceiving Cash and making cash payments. Custodian of deliverables ie welcome kit, cheque book, atm/debit cards tatkal kit etc Monitoring and timely indenting of branch stationery Passbook printings as and when required Locker operations for the customers To handle balance enquires/ brief transaction details / statement or balance confirmation certificate/stop payment / hot listing request immediately on receipt of the same. Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines Accepting request for TD issuance, renewal, closure including deposit loans Handling TD related queries, follow up with customers Attending to any other customer queries. Locker operations and following related process Maintenance of undelivered items and ensuring the delivery of the same to respective customers Liasoning with Sales Desk Generate Leads Printing DD AND managers cheque etc Ensure 5 -s norms are adhered to individual workstation. Ensuring that the schedule of fees & services are followed and ensuring no revenue leakage to the bank.