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Summary

Motivated, resourceful graduate with academic and professional background in criminal justice, data entry, and customer service. Ability to establish priorities and meet challenges head-on.

Work History

May 2012Nov 2015

Secretary

CT Auto Repair- Hartford, CT

Data entry, order equipment, fax and print documents.

Apr 2014Nov 2015

Customer Service Representative

Roncari Vallet Parking- Windsor Locks, CT

Processing information, categorizing, auditing, verifying information and data, interacting with computers, answering telephone calls, communicating with supervisors, peers and subordinates, obtain information and process reservations.

Aug 2011May 2012

Crew Member

McDonald's- Newington, CT

Customer service, insure accuracy of all transactions, train new employees.

Jun 2011Aug 2011

Summer Intern- Adult Probation

Hartford Superior Court- Hartford, CT

Observed and utilized different case management techniques, prepared reports for court under the direction of probation officer, assisted in client intake and read the probationer's terms and conditions, participated in client interviews, Spanish interpreter for clients, maintained effective working relationships.

Jan 2010Nov 2011

Dietary Aide

Hartford Hospital- Hartford, CT

Place meals on trays, deliver meals to individual floors, maintain cleanliness of work stations, train new employees, Spanish interpreter for patients.

Jul 2005Sep 2009

Dietary Aide

Riverside Health and Center- East Hartford, CT

 

Education

Bachelor of Arts: Criminology

Central Connecticut State University- New Britain, CT

Minor in Sociology

Skills

  • Fluent in Spanish
  • Team worker
  • Strong research skills
  • Attention to detail
  • Data collecting
  • Adaptability and Flexibility