Work History

Work History
2003 - Present

Online Solutions Consultant

Linking Dots
  • Design and maintain standards-compliant websites
  • Implement and maintain WordPress websites
  • Consult on existing website and online course design and recommend improvements
May 2012 - Jun 2013

Instructional Technologist

Northern Arizona University
  • Worked in instructional design teams to create and improve online and blended university courses
  • Helped individual faculty to implement technological solutions in online and blended learning venues
  • Applied instructional design principles to online and blended courses
  • Trained groups in rubrics, wikis, and Quality Matters issues
  • Gave presentations in educational technology and Quality Matters
  • Created tutorials in technology and online teaching for university faculty
Oct 2006 - Apr 2012

Distance Education Faculty Development Coordinator

Coordinated comprehensive eCampus Quality Instruction Program (eQIP) to:

  • provide training to faculty who are new to online instruction
  • provide course development support for new and redesigned online courses
  • facilitate peer review of course site design for newly developed courses
  • provide ongoing support to faculty teaching online

Co-instructor of online course that trained faculty to teach online. Collaborated with instructional designers in Academic Technologies to create the eCampus Course Design online seminar for faculty teaching online. eCampus webmaster; recoded site to be standards compliant; migrated site to WordPress.

May 2007 - Dec 2010

Affiliate Professor, College of Graduate Studies

Adjunct Faculty, Department of Educational Technology

EdTech 522: Teaching Adult Learners Online

NCATE Accredited Program

1997 - 2004

Interactive Technologist

Interactive Technologist and Webmaster at the Billings Gazette

  • Designed and maintained and for Lee Enterprises newspapers in Montana
  • Redesigned and maintained national election site,, for Lee Enterprises
  • Formatted and updated news stories, images, photo galleries, and Flash presentations for
1998 - 2000

Education Coordinator

Billings Symphony

Part-time position for regional symphony orchestra:

  • Organized and scheduled education and outreach events
  • Monitored event quality
1993 - 1997

Supervisor, Employer Compliance Program

State of Oregon, Workers' Compensation Division
  • Directed statewide investigation and enforcement program
  • Supervised staff of 16 investigators and support staff
  • Gave public presentations, wrote brochure, articles, news releases and handouts
1988 - 1992

Supervisor, Benefit Specialist Unit

State of Oregon, Workers' Compensation Division
  • Provided training to insurance company claim adjustors and benefit administrators
  • Gave public presentations to groups of 50-200 benefit professionals
  • Supervised 17 benefit specialist, quality control and clerical staff
  • Wrote procedures and correspondence; drafted agency rules and forms
  • Set up Sanctions Unit to implement new legislation
  • Collaborated with Workers' Compensation Board to transfer authorized responsibilities from administrative law judges to Sanctions Unit


2006 - Present


Expected completion date: 2014

Golden Key Honor Society Member

2006 - 2007

Graduate Student

NCATE Accredited Educational Technology Graduate Program

Completed courses:

  • Online Teaching for Adult Learners
  • Instructional Design for Educators
2004 - 2006


The University of Idaho is a research university with its main campus in Moscow, Idaho

1964 - 1968


Graduated "With Distinction" (cum laude)

Chair, Social & Cultural Committee, 1968

Who's Who Among Students In American Universities and Colleges, 1968

Music Student of the Year, 1967

Accredited Liberal Arts College with special NCATE and NASM accreditations

Professional Organizations

Publications and Presentations

  • Publications:
    • Randall, A. (2011). Chapter 5. Case: Beneficial interview effects in virtual worlds. In J. Salmons (Ed.), Cases in online interview research (pp. 131-149). Thousand Oaks, CA: Sage.
    • State of Oregon. (1996). Why do I need workers' compensation insurance? A guide for Oregon employers. Salem, OR: State of Oregon.
  • Presentations:
  • Editing: Fudge, E. W. (1982). The Fire That Consumes (1st edition). Fallbrook, CA: Verdict Publications.



Instructional Design

Creating and editing instructional objectives Aligning instructional materials, activities, and assessment with objectives Analyzing learning levels using Bloom's Taxonomy

Multimedia Objects

Screencasts (example: Demo: Creating CMS Content in LibreOffice) Narrated slides (example: The Person in the Camera  


Business writing: correspondence, procedures, job descriptions, evaluations Professional writing: articles, brochures, administrative rules and bulletins Editing and proofreading: books, articles Writing web content

Multi-user virtual environments (MUVE)

Proficient navigating, building, and creating textures for Second Life (SL) and Open Sim grids. Experienced creating slide presentations in SL Experienced using SL announcements, notecards, IM, chat, economic system Member of SL education communities through SL Educators (SLED), SL Research (SLRl), and Virtual World Research (VWRL) listserves Member of Applied Research in Virtual Environments for Learning (ARVEL) SIG of the American Education Research Association

Web 2.0

Advanced experience creating, formatting, and teaching with wikis (example: Online Teaching for Adult Learners class wiki) Advanced experience using Twitter and other mini-blogging applications Experienced creating and formatting blogs Experienced using RSS news readers Experienced creating and using social networks


Experienced creating and manipulating images in GIMP and Adobe Photoshop Experienced creating vector drawings in Inkscape, Corel Draw, and Stone Design Create

Public Speaking

2006-present: Presentations for conferences; presentations to faculty 2005-2010: Class presentations in graduate classes 1991-1995: Frequent presenter at seminars sponsored by Oregon Bureau of Labor and Industries, in collaboration with the Workers' Compensation Division, Small Business Ombudsman, and State Accident Insurance Fund 1988-1995: Frequent presenter at Oregon Workers' Compensation Division's "Forum" 1988-1990: State of Oregon Workers' Compensation Division presenter and trainer, for insurance company claim adjusters

Web Design

Proficient in W3C standards-compliant CSS and HTML Practical experience implementing and editing PHP coding Practical experience implementing and minor editing of JavaScript Expert in hand coding and using macros Experienced in creating and integrating graphic design elements Experienced installing and using WordPress as a content management system (CMS) Experienced installing WordPress and formatting webpages in WordPress


2008 - Present

Quality Matters Peer Reviewer

Quality Matters
2008 - Present

PBworks Certified Educator