It is my utmost goal to build relationships, foster business growth, ignite ideas, share my knowledge, guide through risk and ultimately celebrate success!

Experience Summary

Ambitious administrator dedicated to efficient office management and seamless C-level executive support. Serve optimal customer support in all tasks at hand, effectiveness of internal / external communications and deliver proficiency in fast-paced environments while maintaining calmness when competing priorities arise. Demonstrated ability to leverage all digital mediums to operate with a high degree of self-sufficiency, enable remote decision making, keep projects on track and filter out executive distractions.

Specialties: C-Level Administrative Support ▪ WEB/Graphics Design ▪ Internet Content Development ▪ Adobe Creative Design Suite ▪ Project Management ▪ Social Media Management ▪ All Hands Event Planning & Hack-A-Thons ▪ Administrative Training ▪ Desktop Publishing ▪ International & Domestic Travel ▪ Employee Onboarding ▪ Mentoring/Coaching ▪ Change Management ▪ Blog Writing/Editing ▪ Expense Reconciliation ▪ Advanced MSOffice & Sharepoint


HR Online Content Development Index

Worked with a team of HR associates to brainstorm, create, implement and deliver a key project to improve document resource access.

HR Business Partner Onboarding Project

Worked with a team of HR business partners to gather information, create a simplistic intranet design, coordinate and post content, implemented and delivered an online onboarding tool for HR business partners.

Enterprise Social Collaboration Platform (Jive)

Associate Ambassador for the development, implementation and training of the internal enterprise social media network for HR Client Consulting.

Retail Bank Associate Hack-A-Thon

As the SEA lead for the McLean Campus, worked with the project team to deliver an exceptional experience for the Hack-A-Thon competitors at the corporate headquarters.

Academic Summary

  • 2009 Collin County Community College Web/Graphics Design Certification
  • 2008 International Association of Administrative Professionals Certification (CPS)
  • 2001 American Management Association Human Resources Management Certification
  • 1999 Manpower Microsoft Access 97 Advanced Program
  • 1997 King Faisal Specialist Hospital Medical Terminology Certification
  • 1992 Career Development Institute Accelerated Computer Certification
  • 1989 Saskatoon Business CollegeLegal Administration Diploma

Work History

Work History
Feb 2011 - Apr 2014

Executive HR Assistant / Digital Media Manager

Capital One

Support Human Resources SVP and HR Business Partner team, providing overall project assistance, train on key administrative processes and HR initiatives, recruiting/interviewing and manage division communications. Coordinate multiple activities, liaised with senior executive offices across all lines of business. Plan and direct arrangements for executive meetings/offsites, coordinate logistics, distribute communications, set-up multi-point video and executive technical support for all events, including management of corporate Human Resources Summit and Hack-A-Thons. Coordinate domestic travel, inclusive of flights, hotels and executive sedan service. Process expenses and reconciliation of corporate credit cards and verification of payments posted against accounts. Maintained HR department records, compiled data and developed metrics (i.e. pivot tables), policy and procedure guidance, served as associate champion to identify resources for resolution of issues and concerns, associate mentor on HR self-service applications and systems, support in functional areas of HR and BAU projects. Lead digital media manager for HR department intranet, monitor enterprise social media community, model positive online behavior, graphic design and web content development.

Dec 2010 - Jan 2011

Executive Assistant Human Resources

Qatar Airways

Assist the Executive Vice President Human Resources, providing administrative support in all facets of executive management. Prioritized and scheduled EVP meetings, C-level offsite events, daily interaction with the CEO office, extensive calendar/time management and supervision of the HR executive office. Coordinated and managed process flow of paperwork for functional HR areas, administer employee exception requests and manage CEO document approval system.

Aug 2008 - Nov 2010

Freelance Administrator / Digital Media Coordinator

Social Media Help

General office administration, process/screen internal and external correspondence, contract management, social media and executive support. Assist with marketing campaigns, apply design and creative skill sets to develop material for the web and print, including but not limited to newsletters, press releases, brochures and web design. Event management/coordination, partnering with vendors, submission of RFPs and execution of confirmed BEOs. Serve as digital media coordinator promoting brands across multiple social media channels, drive customer engagement, develop content and review social media KPIs and metrics to improve brand awareness.

Feb 2002 - Jun 2008

Executive Assistant Human Resources

Capital One

Supported Human Resources MVP and SVP. Oversaw the administrative management of the office, including staffing, hiring and training, support staff supervision, and performed duties as necessary in the absence of HR executive administration. General chief of staff administration, assume overall responsibility for the creation, development and deployment of site-wide associate-activities and events, update HR Dashboard Scorecard, analyzed/reviewed trends and forecasts on long-range planning, maintained organization charts and generation of executive reports. Administer and process expenses and reconciliation of corporate/business accounts. Oversee requisitions, planning and monitoring departmental budgets, including forecasting.

Jan 2001 - Jan 2002

Sr. Human Resources Recruiting Assistant

Brown & Williamson Tobacco

Full cycle recruiting, assisting executive with hiring process including advertising/posting positions, background/reference checks, candidate travel, pre-employment testing, interviews, employee orientation and affirmative action tracking/reporting. (Temporary to direct hire through Manpower Staffing).

Dec 1994 - May 2000

Senior Hospital Assistant

Health Care Corporation of America

Executive Assistant to Senior Executive Management and Research Center Personnel Office. Management of domestic/international visitor process, including visa administration, create daily schedules, housing assignments and transportation. Administration and correlation of various correspondence, strategic planning, organizational structures, including hospital abstracts, letters and memoranda. General support to Research Center Personnel Recruiting Office and support staff talent needs. Assisted with the administration startup and opening of the Children’s Cancer Center.