Bournville Village Trust
－ Birmingham, West Midlands Responsible for the delivery of the Resident Involvement Strategy, organising events, holding panel meetings with customers, supporting customers by capacity building and mentoring so that they are in the best position to contribute to involvement processes. Running community projects to overcome community-specific issues such as parking issues. A trained and accredited Digital Champion, also the introduction and management of all of the Trust's social media accounts as well as management of the resident involvement website. Officer Harden Housing Association － Birmingham, West Midlands Responsible for delivering Tenant Participation in the West Midlands as well as Generic Housing Officer duties for an estate in Sutton Coldfield.