Download PDF


Microsoft Outlook
Microsoft Visio
Microsoft Word
Microsoft PowerPoint
Micorsoft Excel

Work experience

Nov 2008Present

Technical Editor

BlueCross BlueShield of SC

• Process improvement, governance, workflow lifecycle, data analytics, and project implementation.• Create & edit methodology and governance standards. • Update, review and maintain information contained on the department's intranet. • Maintain a process improvement documentation.• Create and/or edit process improvement diagrams. • Recommend format changes to policy manuals.• Create pivot tables and pivot charts to display statistics in Excel.• Create and edit presentations and communications for senior management.

Nov 2001Apr 2008

Intelligence Analyst

United States Air Force

Maintained intelligence reference files and automated intelligence databases. Identified significant intelligence gaps, coordinated and formulated collection requirements to meet current and anticipated intelligence needs, and produced predictive intelligence assessments.



Bachelors of Arts

American Public University System

Associates of Science

Community College of the Air Force

Top Secret/SCI