Annabelle Diaz

  • 1233 North Mesa Dr Apt.1169 Mesa , AZ
  • 845-588-0609
  • anntaylor_@msn.com
Annabelle Diaz

Summary

Worked in the customer relations field for some time, I have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. I excelled at selling goods, handled and resolved conflict, and negotiated with others. I established and maintained interpersonal relationships with customers. And was always actively looking for ways to help people. I am a great team player, a self motivator, and bilingual in Spanish. 

I am a mother of 2 girls, grandmother of 1 who loves crafts, cooking and music.  Seeking to utilize my people skills,  demonstrate my willingness to learn and grow.

Work History

Work History
Jun 2014 - Sep 2015

Bartender/Waitress

Ray Ray's Bar and Grill   2260 Clifford Ave. Rochester, N.Y. 14609

Mixed and served a variety of mixed cocktails, cosmos, margaritas, and Martinis, bottled and draft beer.
Familiar with and utilized the POS (point of sale) system.
Checked identification of customers in order to verify age requirements for purchase of alcohol.
Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, ordering taxis or other transportation for intoxicated patrons.
Cleaned glasses, utensils, bar equipment, work areas, and tables.
Arranged bottles and glasses to make attractive displays.
Waited tables in the dining area.
Supervised and trained new bartenders.
Bar backed.
Utilized my  creativity by making new drink recipes.

May 2012 - Jun 2014

Teacher Associate

The Center for Discovery   P.O. Box 840 Harris, N.Y. 12742

I worked for a national specialty center for the advanced care and treatment of children and adults with significant disabilities, medical complexities and autism spectrum disorders.
I reported to the Teacher and assisted her in providing recommended protocols and techniques to support a comprehensive education program for students. I also assisted in giving the students direct care, support, and safety necessary for the student to be able to achieve the greatest degree of independence possible.

Aug 2013 - Jan 2014

Waitress/Busser

Gerard's River Grill   251 Bridge St Narrowsburg, N.Y. 12764

Started out as a Busser then moved on to serving fine  Italian cuisine.
Bussed and set up 30+ tables.
Served food and drinks to patrons inside and on the patio area.
Prepared and served mixed drinks, wine, champagne and beer at the bar.

Education

Education

References

References available upon request.