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Anna Kabzińska

Specjalista z branży Usługi konsumenckie

Work experience

May 2014Dec 2015

Room Attendant

Hilton Newcastle Gateshead
  • Working as a part of a busy team responsible for cleaning and re-setting rooms to deliver the highest standards of cleanliness and hygiene.
  • Organizing work schedule from the room status list, arrivals and departures.
  • Managing and restocking room supplies.
  • Reacting to guest requests and inquiries.
May 2013Mar 2014


Decathlon Poland
  • Checking and sorting products deliveries. 
  • Visual merchandising including implementing new lanes of products according to the branch standards and creating  displays.
  • Monitoring the fitting rooms to keep them clean and tidy at all times.
  • Assisting with regular stock checks including thorough annual stock take and building reports to the store managers.
Jun 2012Oct 2012


  • Ensuring high standards of customer service by answering general inquiries, identifying and responding to individual needs of the customer, handling customer complaints.
  • Operating the till and accurately handling cash, credit/debit cards, vouchers and comeback loyalty cards transactions.
  • Working towards store targets through increasing sales by offering complementary or additional products to a customer.
  • Creating and organizing eye-catching displays and appearance interior of the shop, pricing products to prepare season sales.
Jun 2010Oct 2011

Antique Dealer

Antique Shop of Science
  • Buying/selling new and second hand books, prints and CD's.
  • Constructing product displays, ensuring shelves are appropriately stocked.
  • Comprehensive customer service including offering advice and recommending books.
  • Helping with book events, organizing reading group sessions and meetings with local authors.

Jan 2008Jun 2009

Waitress, bartender

Chillout Club Kielce
  • Taking orders, preparing and serving alcoholic beverages.
  • Restocking and replenishing bar inventory and supplies.
  • Training new members of waiting staff.
  • Participation in planning promotions and special events such as concerts, opened and private parties.


Oct 2011Jun 2014

Classisc and Mediterranean culture

Univercity of Wroclaw in Wroclaw, Poland

Skills and strengths

  • Strong customer service and customer care skills.
  • Ability to create great customer experiences, treating people with respect and empathy.
  • Ability to work within a tight budget and limited timescale.
  • Ability to work with targets in a customer focused environment.
  • Self-motivated to work co-operatively with others and under supervisor.
  • Quick learner willing to develop and improve skills.
  • Good organisation with high attention to detail and a focus on quality.