Ann Te Obeidat

*Developed curriculum design for Sprint data products for order entry and National Account Representatives.

*Delivered training for data products for order entry and National Account Representatives.

*Developed curriculum design of data and voice products for entry level and advanced National Account Representatives.

*Delivered training for data and voice products for customer service, order entry, sales and trouble repair center. 

*Collaborated with management to assist in skill development for National Account Representatives. 

*Coordinated joint projects with the Training Department and support organizations including the repair center, accounts receivables and sales.

*Responsible for execution and follow up for  customer concerns. 

*Reviewed contracts to determine correct charges on customers accounts.

*Billing specialist for large accounts in the National and Major Business Sales Division.

*Created justification packages for credits over $1500.00.

*Accounts receivable for overdue accounts.