Senior Delivery Manager
Currently I own regional responsibility for South Europe for Delivery and Pre-Sales function for all existing and potential customers. This includes Customer Delivery Mgmt, Project management and Service delivery for all existing customers covering but not limited to - Deliverable pipeline management, stakeholder management, planning, scheduling and tracking, SLA adherence, customer satisfaction, efficiency, grooming and mentoring of junior delivery managers. Presales responsibility for all potential customers across the region - RFP and RFI response management, sales proposal formulation, solution definition and architecture proposals, business case review, customer and product mapping, need gap analysis, contract review and project on boarding. This includes exhaustive cross functional planning and execution including - Sales, Account management, product management, Engineering and quality assurance, legal, finance, procurement, HR in meeting the eventual business objectives.