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Work experience

Aug 2011Nov 2014

Education Services Consultant

Allscripts India Pvt Lmtd

Assist clients with the Education Services trainings provided by the company. 

Carry out training administration tasks such as enrolling participants, organising training resources, scheduling courses and maintaining the training calendars .

Understanding the needs and expectations of the client, evaluating information by using the experiences in forming opinions, evaluating the benefits of alternate solutions and their impact to determine the most appropriate course of actions to achieve goals.

Dec 2009Jul 2011

Customer Relationship Advisor

3 Global Services

Handling incoming calls from customers, ensuring highest standards of customers service and converting potential customers into sales. 

Conducting monthly meetings with trainers to check for areas of improvements and  maintain performance consistency.

Promoting the Brand and its products and services so that the organisation gets new clients. 

Advise Professional help to clients interested in Purchasing the Products and Services.


Feb 2015Present

M.A in Public Relations and Strategic Communication

Leeds Beckett University
Jul 2011May 2013

B.A English Hon's

Periyar University



Aug 2014Aug 2014

Business Analyst

British Computer Society