Good listener. Self – Integrity, consistency in Hard Work, Maintain high drive and activity levels in accomplishing tasks, Set high standards and take personal responsibility. Focused and ambitious approach to career. I am also apt at motivating people to their highest levels and extract the best of the people to get the job done in a most efficient way.
At times I find myself sensitive to the needs of people around me.
With 2+ Years of successful Sales, Account Management and Business Development experience practiced in transforming customer relations to that of valued business partner. Expert in consultative selling and translating technical solutions into compelling business opportunities. Adept presenter with talent for articulating message development and delivery to increase customer satisfaction and raise skill sets of team members.
•Key Account Management & Retention. •Technology Support & Implementation.•Needs Assessment & Solution Selling. •Customer Relationship Management.•Communicating & Presenting
Sep 2007 - Present
Account Manager - IT/ITES
Managing key accounts with high-revenue corporate customers in vertical markets comprising of Global IT/ITES, Manufacturing and SMBs. Personally consulted with customers to identify current and future needs, and formulate appropriate solutions that improve usage and revenue. As account manager coordinated on-site product and technology training for customers in assigned territory.
Jul 2007 - Sep 2007
Interpreted, evaluated, and resolved telephone inquiries pertaining to hardware and software applications for Dell Laptops. Documented and tracked status of customer telephone inquiries, coordinated appropriate responses and followed up to ensure customer satisfaction.