Summary

* Accomplished IT Management Professional with over 12yrs of industry experience. * Experienced in ITIL based Service Delivery and Shared Service Environment * Succesfully led multi location and multi timezone, multiple projects * Extensive hands on Change Management * Experienced in Outsourcing and Vendor Management * Proven abilities in People Development and Management

Work History

Work History
May 2009 - Present

IT Evangelist

Freelancing & Temping
Jul 2006 - Jun 2009

IT Leader

General Electric
Feb 2005 - Jun 2006

Manager

GENPACT (formerly GE)
Jan 1999 - Feb 2005

Project Manager

Disha Online

Education

Education
1994 - 1997

MCA

Barkatullah Vishwavidyalaya

Skills

Skills

Team Management

Service Management & Delivery

Stakeholder/Customer Relationship

Vendor Management

Change Management

Project Management

Certifications

Certifications

ITIL v3 Foundation

APMG