Assistant General Manager
As an AGM I have excellent experience in team leading, coaching individuals and ensuring that a high standard of customer experience is maintained. I have a clear understanding of how to improve performance and deliver outstanding service. I analyze results and trends and prepare action plans to leverage the business' strengths and address areas of opportunity. Responsible to ensure future growth by executing a defined business and marketing strategy to deliver a long range plan, then analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues. In charge of stock control: order, purchase and stock supplies in a timely manner; make sure invoices are correct and credit ledger up to date.