Aniko Inez Szabo
- London, United Kingdom, GB
- +44 (0) 7703430030
- [email protected]
I am a professional with five years of management experience in popular and busy high street restaurants. I have superior interpersonal communication and organisational skills. Over these years I gained confidence dealing with problems and have excellent troubleshooting skills. I am a strong team leader with a high level of knowledge in business planning, monitoring and analyzing data to achieve business target.
As an AGM I have excellent experience in team leading, coaching individuals and ensuring that a high standard of customer experience is maintained. I have a clear understanding of how to improve performance and deliver outstanding service. I analyze results and trends and prepare action plans to leverage the business' strengths and address areas of opportunity. Responsible to ensure future growth by executing a defined business and marketing strategy to deliver a long range plan, then analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues. In charge of stock control: order, purchase and stock supplies in a timely manner; make sure invoices are correct and credit ledger up to date.
My Principal duties included the following: Supervise the day-to-day task assignments and performance for all associates; Ensure a pleasant experience for all customers; Respond to customer complaints or inquiries, then react to information and create a plan to consistently meet the expectations of all customers; Coordinate with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower; Evaluate key productivity indicators and implement process improvement initiatives; Delegate daily work assignments and schedules for employees.
Assistant/PA to designer Zsofia Nora at the London Alternative Fashion Week.
My role was to obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Also to improve loan applications and documentation by informing applicant of additional requirements.
Recruiting and staffing logistics. Performance management and improvement tracking systems. Employee orientation, development, and training logistics and recordkeeping. Assisting with employee relations. Company employee communication. Maintaining employee files and the HR filing system. Assisting with the day-to-day efficient operation of the HR office.
Handling financial documents including bills, invoices, catalog orders. Initiate, coordinate and handle trading operations. Following through orders. Costumer service, correspondence in 2 languages. Administrative duties such as maintaining file records, update trading database, handle trading documents and materials.
English (fluent), French (basic), Hungarian (native)
Project management, Marketing and Business planning, Presentation techniques, Training and coaching, Office Administration, Research skills, Problem solving and analytical skills, Strong PC skills
I am a very social person and spend most of my free time with friends. I have a passion for travelling, movies and music what fuels my curiosity to go around the world, learn and experience as much as I can. Reading is elementary for me, never underestimating the power of knowledge, constantly educating myself on various topics. Very much interested in arts and literature in general. At the mean time always save time for my physical health, too.