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Angelina Núñez

Bachelor in Modern Languages Teaching 

Personal Information

- Date of birth: December 21st 1984

- Place of birth: Zamora, Spain

Work Experience

Sept. 2015Present

Liaison Officer

Residencial Casa Linda (Sosua, Dom. Rep)

Representative of the property owners. Telephone and email assistance for Spanish, English and Italian speaking customers. Hiring management. Writing of newsletters in English and Spanish.

Nov 2013Sept 2015

Sales Assistant 

Carib Wind Cabarete (Cabarete, Dom. Rep)

Customer service. Inventory control. Advice on purchases of sports equipment. Telephone and email assistance .Training of new employees.

Jan 2012May 2013

International Operator

CEVA Logistic (Modena, Italy)

Receipt of orders and preparation of the shipments of the LIU.JO fashion line products for the boutiques of the Spanish and English speaking countries. Telephone support and response to e-mails in English and Spanish.

Apr 2008Aug 2009

Hotel Receptionist 

Inturco Hotels (Mallorca, Spain)

Opening and closing of tourist seasons in the reception of several hotels of the company in different places of Spain. Bookings management. Accommodation and customer service. Collection of payments from tour operators.

Jan 2003Jan 2008

Professional Soldier / Air Force Police

Ejercito de Aire Español (Madrid, Spain)

Responsible for electronic security, control of alarms, transmissions and security cameras in the headquarters of the Air Force in Moncloa. Translation and writing of documents in English for different military security offices.

Education

Mar. 2014Dic. 2018

Bachelor in Modern Languages Teaching

Universidad Dominicana O&M (Puerto Plata. Dom. Rep)

Bachelor for teaching ELE and ESL

Sep 2012Sep 2013

Italian 

Centro territoriale Modenese (Modena, Italy)
Jan 1994Sep 1996

English

Faster English School (Puerto Plata. Rep.Dom)

Languages Skills

  • Spanish: Native language
  • EnglishFluent (able to speak, read and write since my childhood)
  • Italian: Conversational (B1)
  • French: Improving (Currently taking French courses)

Professional Certifications

ISO 9001

-Management of cooperative companies.
-Professional writing and spelling.
-Sales techniques
-Accounting processes.
-Quality in the service.
-Handling complaints and conflicts.
-Motivation and teamwork
-Etiquette and protocol.
-Empowerment.

Additional information

-Driver's licenses B (European).
-Basic knowledge of computing (Office Packages, Browsers ...).
-Experience in writing newsletters and emails inSpanish.
-Extensive experience in customer service and telephone support.
-Adaptation capacity and team work.
-Availability for traveling.
-Sense of responsibility and leadership
-Availability to carry out training courses.