Angelica Lai

  • Calgary, AB
Angelica Lai

"Put your heart, mind, and soul into even your smallest acts. This is the secret of success"- Swami Sivananda


Hello, welcome to my  ePortfolio.  In my ePortfolio, you will find my cover letter and resume, as well as my work experience, education, and personal accomplishments. 

Mission, Vision, and Values


Having a future in public safety, I want to provide service to the best of my ability for the community.


To promote justice and equality to everyone, so they can live a better tomorrow.


  • Honesty
  • Respect
  • Fairness
  • Trust
  • Integrity
  • Perseverance


Short Term:

  • Complete the Justice Studies degree 
  • To maintain high marks for the duration of this program. 
  • Spend more time volunteering for my community. 

Long Term:

  • To work in the field of public safety.
  • To learn Mandarin as a second language.
  • To go backpacking around Europe.  

Cover Letter and Resume 


Jan 2015 - Dec 2016

Lethbridge College (Lethbridge, AB)

Criminal Justice Studies - Policing Diploma 
  • Gained comprehensive knowledge of procedural and substantive law
  • Developed and enhanced interpersonal skills
  • Gained knowledge on diversity and ethics
  • Established professional presentation skills
  • Enhanced writing techniques
Sep 2011 - Jun 2014

Ernest Manning High School (Calgary, AB)

High School Diploma 
  • Developed strong leadership skills
  • Enhanced organizational skills
  • Created and maintained strong verbal communication skills

Work Experience

Work experience
Jul 2014 - Dec 2014

Scotiabank Chinook Theatre (Calgary, AB)

Concession Stand (Customer Service Clerk)
  • Worked independently and as part of a team
  • Built rapport with customers
  • Developed efficient routines for opening and closing
May 2015 - Aug 2015

Scotiabank Chinook Theatre (Calgary, AB)

Tim Hortons (Customer Service Clerk)
  • Created a positive work environment
  • Handled large sums of money
  • Managed and handled stressful situations
Jul 2014 - Jul 2014

Calgary Stampede (Calgary, AB)

Sales Associate 
  • Demonstrated strong communication skills with people at all levels
  • Established trust with customers
  • Motivated others

Volunteer Experience

2011 - 2014

Ernest Manning High School (Calgary, AB)

Athletic Awards Organizing Committee
  • Enhanced communications and leadership skills
  • Worked independently and as a team player
  • Marketed and sold raffle tickets
  • Organized tables for silent auctions
2012 - 2013

Calgary West Basketball Association (Calgary, AB)

Assisted with Team Player Evaluations
  • Used critical thinking skills
  • Organized groups based on skill level
  • Provided positive feedback

Skills and Attributes


Time Management Skills

As a post secondary student I currently have seven classes this semester. Time management skills are crucial in order to keep on top of assignments, tests, or extracurricular activities. I find inputting everything into a calendar will help stay on task, as well as breaking the bigger assignments up.   

Organizational Skills

When I was in grade 10, I had the privilege and opportunity to be a counselor for my junior high volleyball camp. As a counselor, I had to prepare and organize activities. This taught me how to coordinate my time wisely, as well as creating an informal lesson plan. 

Resolving Conflicts

I resolved a conflict between two of my co-workers arguing over the most efficient way to complete a task. Through patience, reasoning, and understanding I was able to diffuse the situation in a positive manner.  

Leadership Skills

As a trainer for new employees, I taught them the requirements needed for the job, as well as mentored them to feel more comfortable and confident. Having others depend on me, I had to ensure I was able to complete the task with high efficiency, so they get the proper training. I also had to be someone that was easy to talk to in order to gain their trust and respect.  


Playing on different sports teams has taught me about teamwork, self-reliance, and cooperation. Sometimes being on a team is not the easiest task especially when you do not work well with that individual. This has taught me to put aside differences in order to achieve success. 


Through work, school, or volunteering there is always a diverse group of people ranging in personalities, age, and ethnic groups. I had to adapt to their different styles and overcome their barriers. By overcoming their barriers, I was able to maintain positive relationships. 


Being a part of my high school jazz band there were many times I wanted to give up because I felt I was the weakest link in the band due to my lack of knowledge in jazz music. I had made a commitment to myself and band-mates, therefore, everyday I strived to become better through determination and practice.     

Other Attributes

Honesty, Responsible, Compassionate, Punctual, Mature, Energetic, Outgoing, Flexible, Reliable, Considerate                                                                                   


Photography                                                     Playing Musical Instruments (Trombone, Piano, Guitar) 
Travelling                                                           Socializing with Friends and Family  
Snowboarding                                                 Working Out/ Physical Activity 



Kevin Larsen

  • Ernest Manning High School
  • Gym teacher and Former Athletic Director
  • Mobile number: (403) 926-3556

Mary Lou Flood

  • Labour Relations and Human Resources
  • Home number: (403) 288-1061
  • Mobile number: (403) 701-2974

Jennifer Krett

  • Teacher
  • Home number: (403) 246-6410
  • Mobile number: (403) 700-9324