Heading the Program management department I oversee the coordination and administration of all aspects of an ongoing programme including planning, organizing, and controlling programme activities. The programme mandate is drafted by senior management and is then handed over to the programme manager for execution and to ensure that there are no conflicts with other company programmes or initiatives.
Programmes are company wide initiatives that involve management over a number of teams. The programme management department is also in charge of all processes company-wide, both when drawing them up and their enforcement together with the relevant departments heads and managers. To this effect Problem Analysis and identification is a major part of Programme Management to ensure that problems be it of a technical or operational level are tackled and controlled via set processes and procedures.
Programme management also leads and promotes security initiatives and heads the company's Security Board.
In this role I am also responsible to the maintenance, setup & configuration of the Atlassian Suite of products used by the company namely JIRA, Confluence, CROWD and JIRA Service Desk.