Angela Inman

Work experience

Work experience
Nov 2008 - Present

Centre Operations Manager

MWB Business Exchange

When promoted to Centre Operations manager my duties began to include:

  • Soley managing a team of four Service Coordinators as well as overseeing the Meeting and Conferencing Executive
  • Making sure the centre is adequately staffed at all times - this includes managing staff holidays as well as arranging casual staff members
  • Ensuring that all monthly invoices are entered correctly by the Administration Controller
  • Managing the building works carried out by contractors as well as the centre handyman
Sep 2008 - Nov 2008

Assistant Centre Manager in Training

MWB Business Exchange

When first promoted at MWB my duties expanded to include:

  • Learning the full role from the Centre of Excellence Assistant Centre Manager
  • Helping to Manage a team of five service coordinators
  • Training all staff in various aspects of their individual roles including training new staff from the beginning
  • Adding ad-hoc charges to monthly invoices
  • Assuring visual standards were maintained at a high level in the centre's common areas
  • Making and keeping good relationships with suppliers and maintenance engineers
Sep 2007 - Sep 2008

Service Coordinator

MWB Business Exchange

As a Service Coordinator at MWB my duties included the following:

  • Greeting clients
  • Patching IT and Telecoms connections
  • Inputting IP addresses to ensure clients' internet was properly working
  • Answering telephones and transferring calls accordingly

  • Sorting incoming and outgoing post

  • Writing emails and memos to be sent to clients

  • Editing spelling and grammar of emails written by colleagues and managers

  • Organizing meeting room schedule

  • Ordering food for the week's meetings

  • Contacting meeting room clients to check bookings

  • Only Service Co-Ordinator in cluster to be trained trained to enter meeting room bookings into a new system

  • Requested to help at our Head Office on two occasions - once to do telemarketing and a second time to help our Central Reservations Office when it was needed.

Oct 2006 - Dec 2006


Waterstones (part time while at University)

My duties at Waterstones included:

  • Finding books for customers
  • Stocking shelves in various sections of the store
  • Contacting supplier to check stock levels for ordering books
  • Ringing sales through till
Oct 2005 - Sep 2006

Sales Associate

paperPassions (part time while at University)

The duties performed at paperPassions included the following:

  • Ringing sales through the till
  • Checking stock delivered against what was ordered
  • Changing store lay-out once a month to ensure customers saw full range of products
  • Opening and closing store - including counting the till in the morning and/or evening
Mar 2005 - Sep 2005

Sales Associate

London Zoo (part time while at University)

My role at London Zoo was very straightforward - I rang sales through the till and stocked shelves. I also answered customer questions, the most frequently asked being 'Where are the penguins?'.


2004 - 2007

BA English Literature

Roehampton University

2:1 degree attained.

1996 - 2000

High School Diploma

Grand Haven High School

3.2 GPA (2:1 UK equivalent)



Touch Typing

  I am a very good typist with an average typing speed of over 70wpm.


Reading fiction is my passion but I am always on the lookout for grammatical errors - whether in the novels I love, the newspapers on the Tube, or the advertisements around the city.  I also enjoy travelling because I find experiencing different cultures fascinating. 

My favourite books

  • Catcher in the Rye - J.D. Salinger
  • Moby Dick - Herman Melville
  • Love - Angela Carter
  • The Monk - Matthew Lewis
  • The Kite Runner - Khaled Hosseini
  • The Book Thief - Markus Zusak


Professional references are available upon request.

Visa status

I am an American citizen but have lived in London for almost five years.

I hold a FLR(m) visa which allows me to work full time in the UK without restriction.