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Work experience

Writer, Editor & Social Media Marketing Specialist

AngelaRandall.net

A particular focus of mine is online marketing and social media management, especially SEO and inbound marketing techniques that blend traditional PR with content marketing. I love developing brands, running Facebook adverts, and creating email lists and sales funnels to manage potential customers. I'm also comfortable on camera and love creating video and audio content. 

Do you want Facebook ads targeting your perfect customer? Do you want clients booked out for months ahead? Talk to me. http://AngelaRandall.net/ 

I'm also a freelance writer and editor, mostly sharing tips and tricks for doing things online and helping people to improve productivity with office software. I write for a number of blogs and participate in numerous online communities.

I have a degree in Internet Studies and Journalism, in which I primarily focused on social networking trends, innovations, online marketing, community management and journalism.

As an entrepreneur I have developed many of my own digital products, then sold them using my own marketing skills and preferred techniques. 

My diploma of Event Management lead me to run festivals for non-profit community groups, marketing the events, fundraising, building community, creating their websites and managing their committees.

I have also worked in call centres, mostly as a financial services officer, doing both inbound and outbound sales. I obtained a certificate qualification in finance while working in this industry. 

I have always been very technically proficient, mastering everyday office software (both Microsoft and online counterparts), AutoCAD, programming languages, and a variety of online tools. I secretly love manipulating spreadsheet data. 

Previously I worked in a number of customer service positions, including bar work, waiting and fast food service. 

I also sing professionally for many festivals and events as part of a variety of ensembles.

2017Present

Digital Marketing & Administration

Palmer Training Academy

I oversee all of the digital marketing efforts for a B2B training company, covering all forms of social media, email marketing, content marketing, direct mail campaigns and more. I also cover basic admin duties. http://palmertrainingacademy.co.uk/ 

20092017

Writer & Editor

MakeUseOf.com

Writer & Editor at MakeUseOf, writing articles about interesting things you can do online, mostly about social media, browser tricks, online safety and Linux. As an editor, I researched article ideas likely to perform well, ensured our team covered tech news our readers could actually make use of, adjusted articles for SEO and copy edited the text. http://www.makeuseof.com 

See lots of my previous work here: http://www.makeuseof.com/tag/author/angela/ 

2014Present

Owner

Vocal Content - Social Media Management

Owner at Vocal Content offers social media management services for businesses and bloggers, devising a marketing strategy, monitoring activity online and offering day-to-day social media services. http://vocalcontent.net 

20062010

Editor

Jigsaw Publications

Materials development editor, editing and converting documents to XML.

20042006

Convenor

Australian Intervarsity Choral Festival, Adelaide

In January 2006 I convened a festival of 200 choristers for two and a half weeks. The 200 participants then performed two huge concerts in two of Adelaide's most prestigious venues.

20042006

Loans & Insurance Consultant

Australian Central Credit Union

Call centre operative, arranging loans and insurance policies for clients. 

20032004

Call Centre Ticketing Agent

BASS

Customer service representative and ticketing agent. 

20002003

Draughtsman

Bassett Engineering

Technical draughtsman producing fire protection systems for commercial offices using AutoCAD.

20002000

Call Centre Consultant

Telstra

Outbound sales consultant for telecommunications call centre. 

Education

20072009

Bachelors Degree

Curtin University of Technology

Internet Studies & Journalism

20022004

Diploma

Adelaide Institute of TAFE

Event Management

1994

High School Certificate

Heathfield High School

Physics, Maths, Biology, IT & English.