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Angela Jane Hicks

 *24 years experience in the dental industry at Senior  level.  *Past B2B/C Sales.               *Business Development      *1 year motor industry experience



FCA qualification (motor finance)


First aider and Basic Life support certification until 2018

May 2011Present

National Diploma In Dental Nursing

National Examining Board For Dental Nurses (NEBDN)



Body contouring beauty products 



FCA competent

FCA authority
May 2011May 2012


London Uni 

NEBDN  Dental Nursing

Sep 1985Apr 1990


Uckfield Community Technical College
  • GCSE's:
  • English Lit 
  • English Language 
  • Maths 
  • Keyboarding 
  • Child Care 
  • Sociology 
  • Art 

Psychology As level

Open university

AS business studies

Open university

Work experience

Sept 2015Present

'Career break ' with: 

Bar work in a busy local public house

Part time Volunteer  Warden/cleaning manager for local charity run camp site 

Jan 2015Sep 2015

Car Sales executive

Motorline Volkswagen 

My main objective in this role was to ensure that maximum profit is achieved from the sale of new and pre-owned vehicles and accessories in accordance with the Company’s policies and procedures and Dealer Operating standards.

Job role :
To identify and develop prospects and to work with individual customers to understand their needs, guide them towards the most appropriate product and agree the sale.
To prospect for new customers as directed by Sales Manager / General Manager and to encourage prospective customers to book appointments at the dealership and to take test drives

To appraise part exchanged cars and assess any damage, photograph and log prior to negotiation and to repeat at handover.

To build rapport and understand my customer requirements to guide them towards the best choice for them.
To achieve monthly sales targets.
To develop new relationships and  to win new business.
To agree details of sale with customer taking into account part exchanges, accessories and finance arrangements in conjunction with Sales and brand Manager. 
To assist in processing all documentation relating to the sale of a vehicle including coordinating order and delivery and handover of vehicle and ensure that this process is completed in accordance with departmental procedures.
To work as a full member of the team working with colleagues to provide a seamless service to customers.
To ensure that a thorough understanding and up to date knowledge of all products are maintained.To undergo regular training both residential and in house where necessary. 


FCA qualified and competent

Basic first aid certificated (2018)

Medical Emergency Trained and competent (2020)

Full disclosure held (2019)

Mar 20082015

NEBDN ND Qualified Senior Dental Nurse

Cuckfield Dental Practice

All aspects of patient care, daily surgery and equipment set up. Assisting the dentist during procedures and keeping jthe day running to time and organised. Digital x-ray developing. Reassuring patients when necessary. Record keeping, Medical History checks, Dental Charting, Handling patient complaints following our in house policy.

Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice’s health and safety and infection control procedures and manufacturers' instructions, including observation for safety issues which may affect those who visit and use the practice and notify the principle of practice manager of any safety issues 

Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order 

Provide and assure chairside assistance is in place daily ensuring that the correct equipment is available 

Ensure the care and welfare of all patients 

Accurately complete patient clinical records as directed 

Handle all substances in accordance with health and safety policies 

Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc 

Complete laboratory request forms 

Liaise with dental laboratories, supply companies and other organisations as required 

Ensure adequate stocks of materials and other items within the surgery 

Liaise with the nursing team for ordering, to ensure stock levels are kept at the agreed levels 

Ensure computer/written records are accurately maintained and securely stored

Liaise with reception to ensure smooth patient communications and transfer of records and information 

Attend and participate in practice meetings 

Other duties as necessary for the efficient operation of the practice including the duties and tasks of receptionist as required

Undergo training as required to develop skills and abilities 

Attend refresher and update training to comply with the GDCs regulations 

Act in accordance with the practice rules and code of conduct 

Liaise with the Practice Manager 

Work at other locations supporting the principle and his teachings of Newley qualified dentists as required

Care Quality Commission 

Co-operate with the systems in place to ensure the practice maintains its registration.

   As senior nurse I have developed the following experience/skills                                                                                                                                                     

  • Competent in software of excellence
  • Certificate in safe guarding vulnerable adults

  • Certificate in safe guarding children
  • All admin/reception duties
  • Vista scan developing competent
  • Supervising 7 nurses
  • Mentoring trainee nurses
  • Auditing
  • Preparing and conducting monthly nurses meetings.
  • Weekly Stock taking
  • Weekly stock ordering
  • Up to date on medical emergency training
  • Assisting the principal setting up/teaching newly qualified dentists at various hospitals in the South of England
  • Customer accounts
  • Taking payments
  • Meetings with Dental Reps
  • Legionnaire's water testing and logging
  • Monthly checks/tests and logging of medical emergency equipment
  • Assisting in the recruitment/interviews of Dental Nurses


Beauty therapist/PA

Saltire investments

Dual role in beauty and PA for a local entrepreneur who owned many businesses, property and a freehouse. 

Beauty Therapy role.: Mostly business developing and promotion initially then as client list grew  then went to France, at Malo to train with a product called Pythomer who manufactures seaweed based body contouring products using seaweed from St Malo itself. This is what I then specialised mostly in. 

PA to director- Mr Ken McGrath 

This role consisted of general office administraton. I was also required to act on any instruction from the director in assisting him with his day/week. This could consist of property assessing, signing up new tenants, some of which were in Scotland. Helping organise meetings or business events. 

Apr 1992Nov 1997

Joint Company Proprietor & Small Business Development

Daw Cleaning now known as S&P Flooring (from 2000) and later formed Mermaids of Sussex deep cleaning/end of tenancy cleaning  specialist (2002-2009)
  • Business Developing of a small failing carpet cleaning business later to supply flooring both residential and commercial
  • Marketing & Advertising
  • Cold Calling by phone and on the road
  • Canvassing commercial businesses for new contracts such as pubs, hotels, nursing homes.
  • Customer care and after care
  • All office administration, accounts and invoicing
  • Banking
  • Promoting/advertising 
  • Recruitment
  • Active role as end of tenancy deep cleans for both domestic and deep cleans on a commercial level 
Oct 1991Apr 1992

Experienced Dental Nurse (DSA)

Dr Sword-Daniels Dental Surgeon
  • All aspects of patient care.
  • Daily surgery and equipment set up.
  • Assisting the dentist during procedures and keeping the day running to time and organised.
  • Manual x-ray developing.
  • Reassuring patients when necessary.
  • Record keeping, Medical History checks,
  • Dental Charting
  • Taking OPG Images

May 1990Oct 1991

Trainee Dental Nurse TDSA)

Dr A.L Middleton Dental Surgeon
  • All aspects of patient care.
  • Daily surgery and equipment set up.
  • Assisting the dentist during procedures and keeping the day running to time and organised.
  • Manual x-ray developing in a dark room.
  • Reassuring patients when necessary.
  • Record keeping,
  • Medical History checks,
  • Manual Dental Charting.
  • Reception duties when needed

Qualities & Skills

  • Trainable 
  • Able
  • Creative
  • Dependable
  • good communicator
  • Energetic
  • Experienced
  • empathic
  • Flexible
  • Hardworking
  • Honest
  • Imaginative
  • Innovative
  • independent 
  • Motivated
  • Organised
  • Reliable
  • Sense of humour
  • Achieved
  • Competitive
  • Supervisor
  • optimist
  • professional
  • Problem solver
  • persuasive
  • planning & organising 
  • Forward Thinker
  • Time management
  • Self driven
  • Career minded
  • Excellent negotiation skills
  • Self Driven
  • Team player
  • Socially Aware

Interests & Hobbies

  • Psychology
  • Networking
  • Astrology
  • Furniture revamping
  • Dancing
  • Quad skating
  • Travel
  • Party planning
  • Land Boarding
  • Quizzes

Thank you for taking the time to view my CV 


References available on request