Download PDF

Angela Duncan

Seeking employment which will allow me to utilize my communication skills and experience to ensure excellent customer service.

Work experience

Jan 2008Jan 2014


Eye Glass World

Ensuring excellent customer service while assisting customers in frame selections. Recommend lens options, coatings, and warranties.Selling, repairing, and dispensing eye wear. Number 10 in the region with production of 375,000 in sales in eleven months. Data entry for customer information, filing insurance, inventory control, and end of shift general cleaning.

Aug 2005Oct 2008

Optician\Optometry Technician

America's Best Contacts And Eye Glasses

Greeting and assisting  customers. Selling, repairing, and dispensing  eye wear. Data entry, filing insurance, and answering telephones. In the Doctors Office- Set and confirm appointments. Prepare the patient to see the Doctor by asking general questions and logging information in their personal charts. Perform visual  fields, pressure checks,  auto refractions, and retinal photos. INR classes for contact lens wearers  to ensure the proper way of inserting and removing contacts.

Jul 2002Aug 2005

Administrative Assistant\Receptionist

Sitel Corporations

Excellent customer service. Managing inventory of assets and supplies, and submitting  invoices. Coordinating between departments resolving day-to-day administrative issues. Timekeeping and Payroll. Scheduling meetings, interviews, and events. Sending out and receiving mail and packages. Preparing business correspondence using micro soft office ( word, power point,excel, access, outlook)

Sep 1999Jun 2002

Verification Clerk

Dollar Tree Distribution Center

Verifying the inventory accounts against the actual stock in the warehouse. With a hand held machine recording numbers and assuring the product is in it's proper place. Check for any inconsistencies and correct them. Track orders to be received and shipped out to ensure  accurate transit of orders. Make efforts to limit loses due to spoilage and wastage of orders.


Mar 2014Jun 2014

High School Diploma

Penn Foster

General Studies