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OBJECTIVE: To contribute impeccable technical process, business, systems, quality, and data analysis, proven interpersonal, strong communication and presentation, creative content design and publishing, solid process improvement, project management, and leadership skills

• Computer information systems professional with significant experience; computer literate in multiple operating systems, programming languages, and software applications with cutting edge knowledge of technological changes and their business implications; enthusiastic about applying new technologies, enhancing current technical expertise, and applying transferable skill sets• Team player with excellent analytical skills and aptitude for quickly understanding environments to identify and prioritize needs, risks, and develop solutions• Proven relationship-builder with exceptional interpersonal, communication, and presentation skills• Enthusiastic, knowledge-hungry self-starter, eager to meet challenges and quickly assimilate newest and latest technologies, skills, concepts, and ideas• Creative problem-solver and troubleshooter who works hard and loves a challenge

Work experience

Feb 2009Present

Business Planning, Consulting, and Nonprofit Affiliations

Dec 2006Jan 2009

Process Analyst

IT Planning and Governance with IT Technical Services

Aug 2006Dec 2006

Team Lead/Quality Analyst

IT Infrastructure, Data Center Operations

Sep 2004Aug 2006

Team Lead/Quality Analyst

Affiliated Computer Services

Nike and Sprint-Nextel Projects

Mar 2001Aug 2004

User Support Specialist

Instruction and Research Services, UML-LIB Team, Office of Information Technology